Responsibilities

• Lead, coach, and develop a team of Integrated Marketing Managers supporting both demand generation and customer lifecycle marketing
• Define and drive integrated marketing strategies that span the full funnel—from new business acquisition through customer retention and expansion
• Partner closely with Sales, Customer Success, Product Marketing, and Revenue teams to align marketing initiatives with pipeline and growth goals
• Oversee the planning and execution of multi-channel campaigns, including digital, email, events, and marketing automation
• Ensure strong alignment and continuity across demand generation and lifecycle programs to deliver a seamless customer experience
• Guide the use of segmentation, customer insights, and performance data to inform strategy and optimize campaign effectiveness
• Establish clear KPIs and performance metrics; monitor results and continuously refine programs to improve pipeline, engagement, and revenue impact
• Drive a culture of testing, learning, and continuous improvement across the team
• Support prioritization, resource planning, and execution to ensure the team delivers against business objectives

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 8+ years of relevant experience, including experience in a SaaS or subscription-based business model, with at least 2+ years in a formal people management role
• 8+ years developing and running integrated marketing campaigns in a SaaS or subscription-based environment, with experience supporting both new business acquisition and customer expansion
• Proven experience leading integrated marketing within a SaaS or subscription-based business
• Fluency and skill in developing data-driven campaign plans, with the ability to measure expected outcomes and adapt based on performance
• Strong strategic thinking skills coupled with the ability to focus intensively on excellent operational execution
• Fluency and skill with social media
• Excellent communication skills, both long form and short
• Must be comfortable operating in a fast-paced, highly dynamic environment and exhibit grace under pressure

Benefits

• SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.