Responsibilities

• Lead and manage team responsible for Omada’s consumer marketing strategy across email, direct mail, SMS/phone-based outreach, web, social & paid channels to increase consumer awareness of the benefit, drive conversion into the program, and increase engagement of enrolled members.
• Develop and execute a comprehensive consumer paid advertising strategy. Partner with Analytics on building out monitoring and tracking mechanisms for continuous campaign refinement to maximize ROI.
• Ensure a seamless, consistent and cohesive member experience across all consumer-facing touchpoints.
• Continuously refine messaging across all lifecycle communications as company programs expand/change.
• Oversee quarterly experimentation roadmap and deployment of A/B and multivariate tests to improve KPIs. Rapidly scale positive results for maximum impact.
• Collaborate with cross-functional teams, including Legal, Compliance, Marketing Operations, Product, Engineering, Sales, Customer Success and Member Support to align marketing strategies and messages with business objectives.
• Analyze performance metrics to refine and optimize strategies, deriving actionable insights from data to drive decisions.
• Mentor and manage a team of marketing professionals, fostering a culture of collaboration and innovation.
• Monitor industry trends and competitive activities to identify innovative growth opportunities and make strategic pivots as needed.
• Ad ad hoc marketing projects as needed to support company priorities

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field with 12+ years of experience in direct-to-consumer marketing; healthcare or regulated industry is preferred
• Direct marketing experience must include 10+ years recent experience developing digital, email and direct mail campaigns.
• 5+ years experience in leadership and team management, with experience leading and influencing cross-functional teams.
• Demonstrated success in executing multi-channel marketing campaigns focused on growth and consumer engagement.
• Proven analytical mindset with proficiency in marketing analytics tools, capable of translating data into actionable strategies.
• Excellent communication and interpersonal skills, with the ability to effectively present and influence across all organizational levels.
• Experience with CRM systems and marketing automation tools.
• A creative, innovative mindset with a passion for delivering outstanding consumer experiences.

Preferred

• A career defined by progressively expanding leadership roles in successful/recognizable consumer and/or B2B2C companies, tilting towards Growth. Health-tech or related experience is a strong plus.

Benefits

• - Competitive salary with generous annual cash bonus
• - Equity grants
• - Remote first work from home culture
• - Flexible Time Off to help you rest, recharge, and connect with loved ones
• - Generous parental leave
• - Health, dental, and vision insurance (and above market employer contributions)
• - 401k retirement savings plan
• - Lifestyle Spending Account (LSA)
• - Mental Health Support Solutions
• - ...and more!