Responsibilities

• Lead end-to-end GTM planning across seasonal and fiscal calendars—developing frameworks, cross-functional processes and workflows, and holding leaders and teams accountable to decisions and deadlines at each stage of the project or season
• Define and evolve project methodologies that meet new and varying business needs—systemize scalable processes, tailoring approaches based on organizational complexity, and enabling adoption through team training
• Govern the implementation, optimization, and adoption of key tools and platforms that support operational planning, workflow visibility, and project health dashboards for leadership
• In partnership with line manager, contribute to executive leadership meetings with strategic operational insights, reporting, and recommendations to guide decision-making for the CMO
• Facilitate and present in senior-level forums and large cross-functional planning sessions, aligning stakeholders on priorities and action plans
• Oversee execution and delivery across the portfolio of active projects led by reporting Project Management team—support in managing dependencies, removing roadblocks, and ensuring milestones, decisions, and/or deliverables are met each week
• Implement and optimize systems and tools for project efficiency, enabling a digital-first, consumer-centric model for the CMO—ensuring greater transparency, agility to support business pivots, and individual-team accountability and adherence to deadlines
• Translate strategic priorities into structured, actionable plans and resourcing approaches, aligning project execution with broader brand and organizational goals
• Understand dependencies across functions to bring global 360 campaigns to life—proactively surface risks, streamline decision-making, and mitigate issues to protect timelines, budgets, and creative integrity
• Serve as a trusted marketing liaison across the wider business with teams including product, legal, finance, VM & store environments, operations, and regional teams— fostering collaboration, visibility, and accountability across a global matrixed environment

Requirements

• 8-9+ years of experience in marketing operations, program/project management, or account management roles within creative-driven, fast-paced environments
• Demonstrated experience working directly with creative teams—supporting concept-to-delivery workflows across brand, content, and production functions
• Proven ability to lead and motivate teams in complex, matrixed organizations, with the confidence and emotional intelligence to navigate senior stakeholders and high-pressure environments
• Experience working with graphic designers, front-end designers, motion artists/animators and eComm analysts/digital marketers in a creative-driven culture
• Clear understanding and proficiency of Sketch, InDesign, CSS, HTML, Figma
• Bachelor’s degree in Marketing, Communications, Business, or equivalent work experience
• Knowledge/Skills Required: Skilled at managing large-scale, cross-functional initiatives with shifting priorities, competing timelines, and multiple stakeholders across regions
• Strong written and verbal communication skills; able to distill complexity, guide cross-functional conversations, and present effectively at the executive level
• Proficient in workflow and project management tools such as Wrike, Asana, and Smartsheet, with working knowledge of Box, Figma, Adobe Creative Suite, and digital asset management (DAM) platforms

Preferred

• Experience working in or supporting a large, global fashion or lifestyle brand is a plus.

Benefits

• Pay & Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
• 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
• Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.
• Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
• Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
• Education Assistance: Receive support for continued education including tuition reimbursement.
• Associate Discount: Shop at our company outlets and e-commerce sites at a discount.