Director of eCommerce - Remote

Suffolk, VA (Remote)

Salary Not AvailableDirector/Executive7+ years expSalary

Posted 3 months ago

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Job Summary

Own the Amazon and digital commerce agenda with P&L responsibility, end‑to‑end platform ownership, and cross‑functional alignment to drive profitable share.

  • Own Amazon end‑to‑end including assortment, forecasting, promotions, content, and retail media to optimize growth and health.
  • Lead the Amazon P&L and integrated retail media plans, tying trade spend and media to measurable ROAS and share gains.
  • Drive forecasting and performance reviews with cross‑functional partners to maintain in‑stock, optimize traffic to conversion, and course‑correct quickly.

Job Description

Own end-to-end Amazon and digital commerce leadership with P&L, content, and media optimization to grow profitable share.

  • Own the Amazon business end‑to‑end across assortment, forecasting, promotional strategy, content, retail media, and operational health.
  • Develop and deliver the Amazon annual operating plan, including revenue, profit, and share targets.
  • Monitor daily/weekly performance, identifying drivers, risks, and opportunities across traffic, conversion, media, and profitability.
  • Own the P&L for Amazon and pure‑play eCommerce channels, managing trade spend, media investment, and profitability levers.
  • Drive accurate forecasting in partnership with Demand Planning to ensure in‑stock levels and avoid stockouts or over‑inventory.
  • Lead monthly performance reviews and deliver recommendations to course‑correct as needed.
  • Oversee PDP content, A+ content, brand stores, images, and video for SEO strength and conversion optimization.
  • Partner with Marketing and Creative to maintain aligned branding and cohesive storytelling across eCommerce touchpoints.
  • Manage ongoing PDP health including variations, ratings & reviews, keyword relevance, and content testing.
  • Own Amazon media strategy and execution (Sponsored Products, Sponsored Brands, Sponsored Display, DSP).

Requirements

  • 7–10+ years of experience in eCommerce, with at least 5 years focused on Amazon (Vendor and/or Seller Central).
  • Proven track record of owning and growing a major Amazon business (preferably CPG, food & beverage, or household goods).
  • Strong understanding of digital merchandising, conversion optimization, platform algorithms, and search performance.
  • Experience leading Retail Media programs with expertise in Amazon Ads and Instacart Ads.
  • Deep comfort with data analysis and translating insights into clear action plans.
  • Strong financial acumen with experience managing P&L, forecasting, and trade/media spend.
  • Excellent communication, collaboration, and executive‑level presentation skills.
  • Ability to operate with both strategic vision and hands‑on execution.
  • Experience managing external agencies; previous team‑leadership experience.
  • Proven ability to collaborate with cross‑functional teams including Sales, Marketing, Supply Chain, and Finance.
Massimo Zanetti Beverage USA logo

Massimo Zanetti Beverage USA

As one of the largest coffee roasters in North America, Massimo Zanetti Beverage USA is Coffee CompleteTM providing comprehensive solutions for the home, workplace, and foodservice.Born from an Italian heritage spanning four generations of coffee expertise, our coffee is grown, sourced, milled, processed, exported, traded, and marketed primarily through our alliances with the Zanetti family. Parent Massimo Zanetti Beverage Group is a global leader that further strengthens its position through the design and manufacture of espresso machines and single-serve office coffee brewers and its vast network of espresso café chains known throughout the world.Because of this, MZB-USA is a single resource delivering innovative solutions that include a range of unique blends and single origin coffees with an equally broad array of revolutionary and efficient packaging.• We are one of the largest suppliers of private label coffee in the US, partnering with major retailers to provide specialized store brand solutions ranging from premium and mainstream coffees to instant and single-serve. • Our trusted brands, such as Kauai Coffee®, Chock full o'Nuts®, Segafredo Zanetti®, MJB®, Chase & Sanborn®, Hills Bros.® Coffee, and Hills Bros. Cappuccino®, enjoy a long-standing tradition of exceptional taste.• For the workplace, we offer espresso, tea, and a multitude of coffees with proprietary single-serve brewers and espresso machines designed specifically for the office coffee service channel, with traditional brew options.• Our broad foodservice portfolio consists of espresso, espresso machines, and artisan-roasted coffees crafted to create a memorable culinary experience with merchandising programs designed to turn your business into a profitable coffee destination. We also have franchise opportunities for espresso cafés and coffee shops uniquely positioned for coffee-centric markets. Our business is coffee, that's why we're Coffee Complete!

Founded in 1973
Suffolk, Virginia, USA
326 employees (17 in marketing)

Traffic Signals

Monthly Visitors
5.8K
Traffic Source Mix
Search
19.2%
Direct
61.5%
Referral
5.2%
Social
12.9%
Paid
1.1%

Headcount Trend

Current headcount: ~326

Marketing Team

Marketing Team Size
17 (5% of company)