Director, Content Hub Lead

Rahway, NJ (Hybrid)

$191K/yr – $300K/yrDirector/Executive10+ years expFull time

Posted 4 weeks ago

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Job Summary

Own global content operations for a regulated enterprise, shaping a modular, omnichannel supply chain with governance and PMR discipline that lets regions move fast while remaining compliant.

  • Content strategy and supply chain: define enterprise-wide hub, standardize reuse, localization, approvals, and channel deployment.
  • Governance and operations: implement policies, workflows, and metadata standards across regions, markets, and species.
  • Partnerships and execution: manage Legal/Regulatory alignment, vendor agency governance, and centralized content factory for derivative content.

Job Description

Responsibilities

  • Define and operationalize enterprise-wide Content Hub strategy across all species portfolios.
  • Establish scalable global frameworks that standardize content creation, reuse, localization, PMR approval, and channel activation.
  • Lead evolution toward a modern content supply chain focused on speed, modularity, personalization, and omnichannel engagement.
  • Serve as strategic advisor to global and regional commercial leadership on content effectiveness and future-state capabilities.
  • Lead enterprise content governance including content policies, standards, workflows, and operating procedures across species, regions and markets.
  • Establish scalable PMR review and approval processes balancing compliance, quality, speed, and localization.
  • Drive operational simplification and harmonization across global, regional, and local teams.
  • Ensure compliant execution through partnership with Legal, Regulatory, Pharmacovigilance, Compliance, and technical stakeholders.
  • Implement content quality initiatives including style guides, templates, accessibility requirements, and editorial governance frameworks.
  • Owns day to day administration of content libraries and drives standards for content discoverability, reuse, archival, metadata quality, and digital rights management.

Requirements

  • Bachelor's degree required in marketing, communications, information management, library science, or related field.
  • MBA or advanced degree preferred.
  • 10 years of progressive leadership experience in commercial operations, digital marketing operations, content management, or omnichannel engagement.
  • At least 3 years leading multidisciplinary teams in enterprise-scale environments.
  • Proven experience leading content operations or supply chain transformations within animal health, pharmaceutical, life sciences, healthcare, or similarly regulated industries.
  • Deep hands-on experience with DAM, CMS, Veeva, Adobe, Salesforce or similar systems strongly preferred.
  • Understanding of AI-enabled content operations, content reuse strategies, and next-generation supply chain capabilities.
  • Demonstrated ability to manage global agency ecosystems, production operations, and omnichannel activation models.
  • Strong understanding of content lifecycle management, modular content frameworks, localization workflows, and review/approval processes in regulated environments.
  • Proven track record managing operating budgets for content production, technology licenses, and external agencies with ROI measurement.

Preferred

  • MBA or advanced degree preferred

Benefits

  • medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays, vacation, and compassionate and sick days
  • We offer a comprehensive package of benefits.
Merck logo

Merck

At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.merck.com. This site is intended for residents of the United States and Canada and their territories only. FLS: http://merck.us/3TKXNuZ

Rahway, New Jersey, US
43K employees (2,112 in marketing)

Traffic Signals

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683.2K
Traffic Source Mix
Search
43.9%
Direct
40.8%
Referral
9.4%
Social
4.9%
Paid
0.8%

Headcount Trend

Current headcount: ~44.5K

Marketing Team

Marketing Team Size
1,820 (4% of company)
Median Career Experience
18 years
Median Tenure
7.2 years
Marketing Roles Posted (Last 30 Days)
38

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