DIRECTOR OF COMMUNICATIONS at Canteen North America | Charlotte, NC | $100K/yr – $150K/yr

Canteen North America

DIRECTOR OF COMMUNICATIONS

Charlotte, NC (On-site)

$100K/yr – $150K/yrDirector/Executive10+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive internal/external comms strategy and executive messaging for Canteen, aligning with Compass standards and leadership visibility.

Own internal and external comms strategy and campaigns across multi-site associates.
10+ years in corporate communications and executive-level support, with crisis and brand storytelling.

Job Description

Responsibilities

Develop and execute a comprehensive internal and external communications strategy aligned with Canteen’s business goals
Serve as a strategic advisor to executive leadership on messaging, positioning, and organizational communications
Ensure consistent voice, tone, and narrative across all platforms and audiences
Lead all communications to Canteen associates across corporate and field environments
Design and implement engagement campaigns that inform, inspire, and connect associates to the business
Implement, define strategy, and execute associate recognition programs that reinforce culture, performance, and values
Own Canteen’s associate-facing content strategy, including editorial planning and channel optimization to ensure a consistent narrative and leadership visibility is known to all associates
Elevate and articulate the Canteen brand through compelling storytelling
Ensure alignment with Compass Group brand standards and messaging frameworks
Develop executive profiles and thought leadership platforms
Lead and develop C-suite communications including speeches, scripts, and key messaging
Prepare leaders for internal and external engagements
Provide strategic direction for communication campaigns, initiatives, and events, ensuring alignment and integration across channels
Oversee execution, ensuring timelines, quality, and consistency
Ensure communication plans are in place for key business initiatives, leadership events and enterprise programs

Requirements

Bachelor’s degree in communications, corporate communications, marketing, or related field
10+ years of progressive communications experience, preferably within the food industry, managing a complex, multi-site organization
Proven experience supporting executive leadership and managing high-visibility communications
Strong expertise in internal communications, content strategy, and brand storytelling
Experience in crisis communications and public relations
Exceptional writing, editing, and storytelling skills
Ability to influence and collaborate across all levels of the organization
Experience within hospitality, foodservice, retail, or similarly distributed workforce

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs

Canteen North America

At Canteen, we’re in the business of ensuring our guests get just what they want, just when they need it. We provide national vending, market, café, coffee and more solutions in offices, manufacturing plants, airports, hospitals, university settings and anywhere in between. It’s more than snacks, drinks and fresh food. We provide the fuel that keeps people going when they’ve had a long day and help people connect. We know community matters and if you’ve got a passion for service and innovation, the Canteen community may be just the right fit. We'd love to have you.

Founded in 1929

Charlotte, North Carolina, USA

2.5K employees (58 in marketing)

www.canteen.com