Responsibilities

• Develop and execute a comprehensive internal and external communications strategy aligned with Canteen’s business goals
• Serve as a strategic advisor to executive leadership on messaging, positioning, and organizational communications
• Ensure consistent voice, tone, and narrative across all platforms and audiences
• Lead all communications to Canteen associates across corporate and field environments
• Design and implement engagement campaigns that inform, inspire, and connect associates to the business
• Implement, define strategy, and execute associate recognition programs that reinforce culture, performance, and values
• Own Canteen’s associate-facing content strategy, including editorial planning and channel optimization to ensure a consistent narrative and leadership visibility is known to all associates
• Elevate and articulate the Canteen brand through compelling storytelling
• Ensure alignment with Compass Group brand standards and messaging frameworks
• Develop executive profiles and thought leadership platforms
• Lead and develop C-suite communications including speeches, scripts, and key messaging
• Prepare leaders for internal and external engagements
• Provide strategic direction for communication campaigns, initiatives, and events, ensuring alignment and integration across channels
• Oversee execution, ensuring timelines, quality, and consistency
• Ensure communication plans are in place for key business initiatives, leadership events and enterprise programs

Requirements

• Bachelor’s degree in communications, corporate communications, marketing, or related field
• 10+ years of progressive communications experience, preferably within the food industry, managing a complex, multi-site organization
• Proven experience supporting executive leadership and managing high-visibility communications
• Strong expertise in internal communications, content strategy, and brand storytelling
• Experience in crisis communications and public relations
• Exceptional writing, editing, and storytelling skills
• Ability to influence and collaborate across all levels of the organization
• Experience within hospitality, foodservice, retail, or similarly distributed workforce

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs