Director of Client Strategy

West Chester, PA (On-site)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 3 months ago

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Job Summary

Drive client strategy and campaign management as a Director of Client Strategy, aligning teams to deliver on client goals.

  • Own the client relationship and advocate for aligned scope and delivery
  • Must-have: 5-7 years at an advertising/marketing agency with digital media experience
  • Standout: Present strategic recommendations to clients and lead cross-functional teams

Job Description

Responsibilities

  • Develop and build strong relationships between clients, internal team, and partners; act as a liaison to effectively communicate client needs, project status, rationale, KPIs, and new business opportunities
  • Travel to and from the client's physical location. This could be via car, train or plane.
  • Develop strategic recommendations for assigned clients
  • The Director of Client Strategy is responsible for identifying opportunities for their client and positioning Stream’s services in a way where it can accomplish the client’s goals
  • These strategic recommendations are presented to the client by the Director of Client Strategy
  • Own the client and be the advocate to ensure that the team is aligned to deliver on scope of work
  • Work with creative and project teams to prepare creative briefs, facilitate internal kickoffs, and translate client objectives into project specifications
  • Manage digital, print, social, mobile, broadcast, and promotional campaigns
  • Prepare budget tracking and reporting: agency profitability and project costs
  • Develop budgets–manage vendor and internal scoping for clients and RFPs

Requirements

  • Bachelor’s Degree in Business or Communications/Advertising Preferred
  • 5-7 years’ experience at advertising or marketing agency Preferred
  • Agency and retail experience is required
  • Must have background in advertising and media (digital is a requirement)
  • Automotive experience is preferred
  • Strong background in traditional, broadcast, and print media, with a comprehensive understanding of the digital landscape
  • Highly proficient in Microsoft Office Suite—Excel, Word and PowerPoint
  • Experience speaking to and presenting to dealer principals and general managers/automotive decision makers
  • WordPress, CMS, Google Analytics, and web development process
  • Ability to articulate and deliver rationale for media recommendations to clients; work closely with media department and social media team
  • Experience with social media marketing (Facebook, Twitter, Instagram)

Preferred

  • Bachelor’s Degree in Business or Communications/Advertising Preferred
  • 5-7 years’ experience at advertising or marketing agency Preferred
  • Automotive experience is preferred
Stream Companies logo

Stream Companies

3.8 Glassdoor

Stream Companies is a full service advertising agency that specializes in launching, positioning, and long term management of brands on full service contracts and a project-by-project basis. We offer strategic planning, creative development, media planning and buying, co-op contract and guidelines, and vendor contracts services. The company’s portfolio includes design, interactive, and television services. It also offers marketing and advertising services, such as graphic design, production, and web design (including flash). Stream Companies was founded in 1997 and is headquartered in Malvern, Pennsylvania.

Founded in 1997
Malvern, Pennsylvania, USA
520 employees (277 in marketing)
69% recommend to a friend
76% CEO approval

Traffic Signals

Monthly Visitors
13.7K
Traffic Source Mix
Search
21.7%
Direct
49.3%
Referral
23.3%
Social
4.5%
Paid
1%

Headcount Trend

Current headcount: ~522

Marketing Team

Marketing Team Size
205 (39% of company)
Median Career Experience
11 years
Median Tenure
4.7 years

Funding

Last Raise
Private Equity, 7 years ago

Funding History

  • Apr 2019
    Private Equity

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