Director, Client Strategy (Influencer & Creator) at BN, an Augeo company | New York, USA | $120K/yr – $165K/yr

Director, Client Strategy (Influencer & Creator)

New York, USA (On-site)

$120K/yr – $165K/yrDirector/Executive7+ years expFull time

Posted 4 months ago

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Drive account leadership for influencer marketing and employee-generated content in a SaaS context, focusing on retention and expansion.

Own net revenue retention and expansion across strategic accounts.
Must-have: 7–10 years in influencer marketing or related SaaS with revenue responsibility.
Standout: Executive-level engagement and multi-stakeholder relationship building.

Own and drive net revenue retention across a portfolio of strategic accounts, including upsell and cross-sell initiatives.
Serve as the primary strategic partner to SaaS clients, guiding their influencer marketing and employee-generated content programs.
Align client business goals with BN Influencer capabilities to drive measurable impact across the marketing funnel.
Lead executive-level conversations, including QBRs, growth planning sessions, and program maturity assessments.
Identify and close expansion opportunities tied to influencer campaigns, creator partnerships, and EGC initiatives.
Build deep, multi-threaded relationships across client organizations, from practitioners to C-suite stakeholders.
Use data and insights to proactively identify risks, opportunities, and optimization strategies.
Partner cross-functionally with Client Solutions, Product, Sales, and Media teams to deliver a seamless client experience.
Act as the voice of the customer internally, influencing product innovation and go-to-market strategy.
Maintain clear account plans, forecasting, and pipeline visibility within tools like Salesforce.

7-10 years of experience in Influencer Marketing, SaaS, or social ad tech.
Strong understanding of creator ecosystems, and/or employee-generated content strategies.
Proven success in account management, client services, or sales roles. Experience with quota or revenue responsibility preferred.
Demonstrated track record of growing existing accounts (upsell, cross-sell, expansion revenue).
Skilled at leading executive conversations and connecting business outcomes to platform value.
Experience navigating enterprise and mid-market organizations and building relationships across multiple stakeholders.
Highly analytical, with the ability to translate data into actionable insights and compelling narratives.
Self-starter with a proactive, strategic mindset and strong organizational skills.

Impactful Work: Be part of a team that shapes the future of creator marketing for some of the world’s most respected brands.
Innovative Environment: Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation.
Career Growth : BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.