Director, Business Lead, Social Studio at Visa | San Francisco, CA | $178K/yr – $286K/yr

Visa

Director, Business Lead, Social Studio

San Francisco, CA (Hybrid)

$178K/yr – $286K/yrDirector/ExecutiveFull time

Posted 3 months ago

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Job Summary

Drive end-to-end social studio leadership for Visa, translating goals into strategy, guiding cross-functional activations, and owning budgets with high craft.

Own end-to-end social initiatives from intake to reporting.
10+ years of work experience with a Bachelor’s Degree.
Experience building AI-enabled workflows and agile studio practices.

Job Description

Responsibilities

Own end-to-end social initiatives across Core Brand and Marketing Services—from intake and brief through concepting, production, rollout, and reporting.
Translate business goals into actionable social strategy and clear briefs.
Serve as DRI for assigned programs—defining scope, RACI, milestones, KPIs, governance, and decision paths, and driving tight alignment and fast execution.
Facilitate creative reviews and approvals—ensuring work is on strategy, on brand, and meets Visa’s social strategy and creative bar.
Align stakeholders across different functions, helping lead and orchestrate big ideas and complex social activations.
Lead internal teams (Creative, Strategy, Project Management, Operations) and manage external agencies and partners to deliver with clarity and accountability.
Act as a connector across disciplines and senior leadership—driving decisions, resolving tradeoffs, and protecting the work.
Partner with Social Studio leadership to elevate the quality of the work and bring each idea’s core vision to life.
Own budgets and forecasting, ensure delivery on brief, on time, and within budget while maintaining creative quality and compliance.
Lead AOP planning inputs, RFPs, scopes of work, and vendor/agency management for assigned programs.

Requirements

10 or more years of work experience with a Bachelor’s Degree
at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD)
at least 3 years of work experience with a PhD

Preferred

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 15+ years in Account/Business Management within a top agency and/or in-house studio.
Proven leadership of large-scale social and integrated campaigns with measurable business impact.
Strong command and experience in sponsorship, client service, and co-marketing.
Deep experience managing social/content/creative teams, production partners, workflows, timelines, and cross-functional complexity in a highly matrixed organization.
Strong executive presence, skilled at influencing senior stakeholders and driving decisions.
Culture-forward creative instincts with a track record of delivering standout content and craft.
Experience building/improving team capabilities, process, and operational models (including AI-enabled workflows).

Benefits

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Learn more at Visa.com.

Founded in 2011

Foster City, California, USA

29K employees (1,634 in marketing)

corporate.visa.com/en/careers.html