Director, Agency Strategy & Operations - Marketing & Growth Organization (MGO)

Atlanta, GA (On-site)

$171K/yr – $256K/yrDirector/ExecutiveFull time

Posted 1 month ago

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Job Summary

Own enterprise level agency strategy and governance to drive faster, more reliable marketing execution with external partners.

  • Agency strategy & governance: define portfolio, partner selection, capability mapping, and scope alignment across Marketing & Growth.
  • Operating models & performance: standardize processes, SLAs, and KPI-driven reviews to improve quality and impact.
  • Execution discipline: govern briefing, intake, approvals, and delivery to remove bottlenecks and speed time-to-market.

Job Description

Own enterprise agency strategy and governance across Marketing & Growth, build scalable operating models, and establish clear accountability to drive agency value and campaign impact.

  • Growth Infrastructure: Define and lead the enterprise agency strategy, portfolio design, partner selection, capability mapping, and scope optimization.
  • Governance & Operating Models: Establish governance frameworks and scalable delivery models that align internal teams and agency partners.
  • Agency Evaluation & Onboarding: Lead RFPs, capability assessments, onboarding, and transition planning for new partners.
  • Contracts & Performance: Define service models, contracts, and performance expectations aligned to priorities.
  • Marketing Operations: Lead end-to-end agency-enabled operations to improve speed, quality, and scalability.
  • Processes & Briefing: Design standardized briefing, intake, prioritization, approvals, and delivery processes.
  • Delivery Efficiency: Identify bottlenecks and implement solutions to streamline the marketing lifecycle.
  • Agency Integration: Partner with internal teams to weave agencies into planning and execution rhythms.
  • Best Practices & Standards: Champion playbooks and operating standards to elevate execution.
  • Performance Management: Establish KPIs, scorecards, SLAs, and business outcome metrics for agency work.
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AT&T

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We understand that our customers want an easier, less complicated life. We’re using our network, labs, products, services, and people to create a world where everything works together seamlessly, and life is better as a result. How will we continue to drive for this excellence in innovation? With you. Our people, and their passion to succeed, are at the heart of what we do. Today, we’re poised to connect millions of people with their world, delivering the human benefits of technology in ways that defy the imaginable. What are you dreaming of doing with your career? Find stories about our talent, career advice, opportunities, company news, and innovations here on LinkedIn. To learn more about joining AT&T, visit: http://www.att.jobs We provide in some of our posts links to articles or posts from third-party websites unaffiliated with AT&T. In doing so, AT&T is not adopting, endorsing or otherwise approving the content of those articles or posts. AT&T is providing this content for your information only.

Founded in 1983
Dallas, TX, US
175K employees (6,523 in marketing)
55% recommend to a friend
46% CEO approval

Traffic Signals

Monthly Visitors
112.6M
Monthly Google Ads Budget
$7.3M
Traffic Source Mix
Search
22.5%
Direct
63.8%
Referral
10.9%
Social
0.6%
Paid
2%

Headcount Trend

Current headcount: ~178.7K

Marketing Team

Marketing Team Size
4,145 (2% of company)
Median Career Experience
16 years
Median Tenure
9.2 years
Marketing Roles Posted (Last 30 Days)
19

Funding

Total Funding
$5B
Last Raise
$5B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $5B
  • Feb 2024
    Grant • $42.3M
  • Jan 2023
    Grant • $2.2M

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