Direct Mail Marketing Manager at Oncourse Home Solutions | Naperville, IL | $91K/yr – $140K/yr

Oncourse Home Solutions

Direct Mail Marketing Manager

Naperville, IL (On-site)

$91K/yr – $140K/yrMid Level3+ years expFull time

Posted 5 weeks ago

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Job Summary

Own end-to-end direct mail campaigns with budgeting, forecasting, and data-backed recommendations that align partnerships and compliance to hit financial goals.

Direct mail execution: coordinate with Marketing Ops, Production, Creative, and Partnerships to launch on time.
Measurement and learning: maintain forecasts and post-campaign learnings to improve future sends.
Collaboration and compliance: ensure artwork, pricing, and legal/product requirements are met with partners.

Job Description

Responsibilities

Develop campaign recommendations to meet and exceed financial and business goals. Clearly communicate your recommendations in presentations backed up with data and assumptions.
Own all budgeting for your campaigns and share performance metrics with Marketing and Partnership team members. Identify under- and over-performance and work with Marketing Analytics to analyze and explain.
Maintain historical campaign data – volume, forecasts, response, criteria, cost, and key documents. Share post-campaign summaries with actual results, learnings, and recommendations.
Own all strategy documents needed to drive execution – including mail matrices, URL and phone assignments, pricing documents, etc. Partner with Marketing Operations, Production, and Creative Services to execute campaigns on-time and error-free.
Closely collaborate with Strategic Partnerships Group to align Direct Mail campaigns with partner strategies and creative requirements.
Ensure accurate artwork by working with creative teams, Operations, Strategic Partnerships, and vendors. Review creative to ensure that strategic intent and all partner, legal, and product requirements are met.
Recommend creative, product, and pricing tests, develop test plans that ensure accurate and statistically significant learnings, and see tests through from planning to execution to analysis. Track performance and make recommendations based on results.

Requirements

Minimum of 3 years of proven success planning, forecasting, and direct mail campaigns.
Demonstrated decision-making experience utilizing data effectively to drive the desired outcomes.
Hands-on experience with budgeting, forecasting, and reporting.
Ability to take insights from marketing analytics and create compelling arguments to support growth.
Proven strategic planning skills with the ability to assess risk and reward trade-offs to effectively capitalize on both current and future opportunities, and to develop successful marketing plans on a partner / market basis.
Strong organizational skills, attention to detail, and the ability to adapt to changing schedules and priorities.
Excellent relationship building skills, especially with peers across departments and functions, and strong and effective verbal and written communication skills.
Self-starter, creative problem solver, persuasive, thorough, and a strong team player.
Proficiency in Microsoft or Google Suites.
Bachelor’s degree in marketing, business, or related discipline or equivalent work experience required. Master’s Degree preferred.

Benefits

Healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement.
Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
Generous Paid Time Off: Take the time you need to recharge and relax.
Education Assistance Program: Invest in your growth and development with our support.
FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Oncourse Home Solutions

1.6 Glassdoor

Oncourse Home Solutions a people-centric organization serving 1.8+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions, we partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home. Our brands enjoy high customer satisfaction rates and are BBB-accredited with A and A+ ratings. We believe in giving our homeowners peace of mind with protection plans and on-demand services that simply work. Our 500 + employees align with the goal of being the most dedicated and customer-friendly organization in our industry. Our Oncourse CommitmentsCommitment to Customers •Deliver on every detail•Streamline for ease and clarity•Serve with care and respectCommitment to Employees •Attract, retain, and develop diverse talent at every level•Eliminate barriers and provide equal opportunity for all employees to grow and succeed•Address issues of systemic discrimination and bias through ongoing education, training, and awareness-buildingCommitment to Community•Invest time and capital in the communities where we work and live•Form long-term relationships with organizations and nonprofits that help underrepresented groups•Participate in community efforts to eliminate barriers to and hardships of homeownership Our Values - We are SUPER!•Successful: Records were meant to be broken•United: It’s all-in or nothing•Progressive: Change or be changed•Empathetic: Open minds and open hearts•Reliable: Show-up and follow-through We help our customers keep their lives, homes and budgets ONCOURSE.

Founded in 1992

Naperville, Illinois, USA

421 employees (31 in marketing)

www.oncoursehome.com

11% recommend to a friend

30% CEO approval