Dir, Omni-channel Retail Marketing

Plano, TX (On-site)

$165K/yr – $194K/yrSenior Level10+ years expFull time

Posted 20 hrs ago

Job Summary

Own and drive the global KFC retail brand strategy across pricing, value, promotions, and omnichannel experiences to accelerate growth, while collaborating with cross-functional teams and franchise partners.

  • Lead global retail brand strategy, budget management, and cross-channel execution
  • Collaborate with Food Innovation and external partners on product, pricing, and value strategy
  • Inspire internal and external stakeholders and drive brand advocacy

Job Description

Responsibilities

  • Create strategic plans to provide direction for the KFC retail brand that are globally scalable, locally relevant, and deliver brand growth
  • Own the global retail brand strategy including pricing and value, retail promotional calendar, omnichannel media, merchandising, and key customer insights
  • Identify and share best practices across global markets to ensure promotional calendars will maximize the commercialization of KFC products
  • Partner with external consultants to determine pricing and value strategy to address inflation and supply chain challenges
  • Manage a sizeable media and merchandising budget and allocate funds accordingly across digital and in-restaurant opportunities
  • Collaborate with Food Innovation to position exciting new menu items which drive core and cult taste innovation and consumer engagement
  • Influence direct channel value proposition by impacting project priorities through analysis of customer data, competitor insights, industry trends, and emerging technology
  • Build credibility quickly and leverage cross-functional relationships and key stakeholders (i.e. franchise partners) with inspiration leadership to identify and execute high priority brand initiatives
  • Serve as spokesperson for brand internally and externally; inspire loyal brand following through strategy, advocacy, and industry voice
  • Within established priority markets, identify local consumer and owner trends to develop and implement brand-specific strategy to increase presence with current and target markets to drive results

Requirements

  • BS/BA in Marketing or related field
  • 10+ years of progressive marketing experience in Brand, Agency, Advertisement, and/or Omnichannel Media developing proven strategies that drive business results within big customer brands
  • History of driving global marketing strategy across diverse international markets and audiences in Retail, Grocery, Hospitality, or CPG environments
  • Experience in all facets of modern marketing/brand management (traditional, digital, mobile) with an emphasis on full funnel media, visual identity, core innovation, consumer insights, and pricing and value strategy
  • Extensive exposure to senior leadership including demonstrated ability to effectively convey strategic vision to gain internal buy-in
  • Aptitude to identify business issues and provide relevant recommendations to drive brand relevance, awareness, and consideration
  • Expert communication skills with demonstrated ability to influence and inspire others without direct control
  • Credibility to navigate projects across multiple areas of omnichannel marketing with require leading-edge inspiration and innovation in an ambiguous and dynamic work environment
  • Self-motivated with a strong drive for results, intellectual curiosity, and innate desire to make a difference
  • Ability to meet deadlines and work well under pressure in a fast-paced environment with high expectations

Preferred

  • Master’s degree or MBA
  • Prior experience with food and beverage industry
  • Prior media experience

Benefits

  • Competitive salary and benefits package.
  • Opportunity to innovate within a global brand and make a significant impact.
  • Collaborative, fast-paced work environment with a focus on professional growth and development.
KFC logo

KFC

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.

Founded in 1952
Plano, Texas, USA
88K employees (982 in marketing)

Salaries

Posted range

$165K/yr – $194K/yr

Taken straight from the job posting.

See all KFC salaries

Funding

Total Funding
$2.3M
Last Raise
$2.3M
Series Unknown, 12 years ago

Funding History

  • Jul 2014
    Series Unknown • $2.3M

Traffic Signals

Monthly Visitors
4.6M
Monthly Google Ads Budget
$318.5K
Traffic Source Mix
Search
54.4%
Direct
39%
Referral
4.4%
Social
1.3%
Paid
0.8%

Headcount Trend

Current headcount: ~88.9K

Recent News

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Dir, Omni-channel Retail Marketing

KFC · Plano, TX · On-site