Digital Services Program Manager

District of Columbia, USA (Unknown)

Salary Not AvailableSenior LevelFull time

Posted 1 year ago

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Job Summary

Own and drive the government’s digital services program across web, social, and paid media, ensuring day-to-day content operations and strategy execution across multiple platforms.

  • Own digital strategy and daily content operations across multiple websites, applications, social channels, and campaigns.
  • Lead cross-channel optimization: measurement, accessibility compliance (WCAG/Section 508), and analytics to improve reach and governance.
  • Coordinate with stakeholders to implement budgets, campaigns, and UX improvements, delivering on digital performance goals.

Job Description

Responsibilities

  • Shall provide day-to-day oversight of all digital services task performance.
  • The DS PM shall lead the creation and implementation of the Government’s digital, web, and social strategies across multiple platforms and channels, including daily content operations of multiple websites, applications, social media platforms, and paid media campaigns.

Requirements

  • A minimum of a Bachelor’s degree related to O&E, Public Relations, Marketing, Communications, Business, or a related field.
  • A minimum of three years of experience with social media content development, curation, and ad campaign management.
  • A minimum of three years of experience developing, monitoring, reporting, and analyzing web analytics, social media insights, and campaign ads.
  • A minimum of three years of experience in developing and implementing digital campaigns including budgets and metrics.
  • A minimum of three years of experience with creating and testing digital content for Section 508 and WCAG compliance.
  • A minimum of three years of experience with keyword placement and SEO, email marketing best practices and web development (HTML, CSS), marketing automation, a/b testing, website usability, and conversion optimization principles.
  • A minimum of three years of experience working with industry-standard tools and products such as Google Analytics, Yoast, SEMrush, Conductor, SEO Profiler, Moz, Google Search Console, Bing Webmaster Tools, etc.
  • A minimum of three years of experience with canonicalization, client, and server-side redirects, pagination, and XML sitemaps.
  • Possess a minimum of a favorably adjudicated Single Scope Background Investigation (SSBI) at proposal submission.

Preferred

  • Possess a Google Analytics and AdWords certification.
  • Possess a current Project Management Institute (PMI) Project Management Professional certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management.
  • A minimum of five years of experience with web CMS, UX/UI testing and development, and daily website content operations.

Benefits

  • Medical, Dental, and Vision Plans (PPO & HSA options available)
  • Flexible Spending Accounts (Health Care & Dependent Care FSA)
  • Health Savings Account (HSA)
  • 401(k) with matching contributions
  • Roth
  • Qualified Transportation Expense with matching contributions
  • Short Term Disability
  • Long Term Disability
  • Life and Accidental Death & Dismemberment
  • Basic & Voluntary Life Insurance
  • Wellness Program
  • PTO
  • 11 Holidays
  • Professional Development Reimbursement

Amyx

Amyx supports organizations in their strategic reflexion on how to define and implement the dedicated work environment. We focus on company performance by integrating well-being at work, a percentage of remote working, encouraging collaboration between generations and being attentive to environmental opportunities.We understand the challenges of the world of work and we strive to reinvent the way to create and manage a project.Our assignments involve Real Estate Strategy, Workplace Consulting and Design & Build solutions.

Brussels, Brussels Region, BEL
6 employees

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