Localization Program Manager for Latin American and Canada markets drives end-to-end localization of web and email assets.

Responsibilities

• Execute localization strategies for websites and email communications targeted at Latin American and Canada audiences.
• Collaborate with clients and stakeholders to understand project requirements, objectives, and timelines.
• Partner up with leads to plan and allocate agency resources effectively to ensure timely and successful delivery of localized digital assets.
• Ensure effective collaboration, communication, and coordination among team members to achieve localization objectives.
• Oversee the localization process for assets, including content translation, cultural adaptation, and user experience optimization.
• Support the production team and provide ongoing localization direction. Ultimately sign off on the execution of all projects related to your assigned projects before sharing them with the Client.
• Conduct quality assurance checks to maintain accuracy, consistency, and functionality of localized assets.
• Establish and maintain strong relationships with clients, vendors, and external partners involved in the localization process.
• Communicate effectively to address client needs, provide project updates, and ensure client satisfaction.
• Stay updated on industry best practices, emerging trends, and advancements in website and email localization.

Requirements

• Bachelor’s degree
• minimum of 5-7 years’ experience in web project management
• Understands the features of coding capabilities with HTML and CSS (Hands-on experience preferred)
• Possess related technical skills as a seasoned & experienced digital professional with thorough understanding of back-end web coding & infrastructure
• Must be a results-oriented individual with the capability of multi-tasking with a cross-functional team
• Excellent communication skills, written and verbal
• Must be able to travel as required, sometimes several weeks at a time
• Mandatory seasonal participation in workshops at client's office

Preferred

• Digital agency experience preferred
• Experience with Adobe Photoshop preferred
• Experience and proficiency in working on both Mac and PC platforms preferred
• Hands-on experience with HTML and CSS (Hands-on experience preferred)
• Must be able to travel as required, sometimes several weeks at a time
• Mandatory seasonal participation in workshops at client's office