WMGT 41NBC Television & Digital

Digital Operations Specialist (DOS)

Macon, GA (On-site)

$30K/yr – $36K/yrMid Level1+ years expFull time

Posted 2 months ago

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Job Summary

Coordinate client projects from kickoff to delivery, ensuring assets, approvals, and invoices stay on track while serving as the bridge between client, sales, and fulfillment teams.

  • Project coordination: manage onboarding, asset gathering, insertion orders, and progress updates across internal and external partners.
  • Delivery governance: monitor outcomes, verify invoicing accuracy, and produce monthly campaign reports and weekly analytics for leadership.

Job Description

Responsibilities

  • Design sales collateral, templates or presentations in Google, Powerpoint & Canva as needed
  • Assist in gathering all required account access and content/brand assets from the client
  • Put in insertion orders to kick off project tasks to be completed by internal/external fulfillment teams
  • Put billing order in OSI and print confirmation contract (If Sales Assistant does this, verify accuracy)
  • Take an active role in ‘onboarding’ conversations with client, fulfillment team and/or internal department
  • Hold internal department and/or vendor partner fulfillment team accountable for meeting client expectations
  • Monitor and communicate project updates via Basecamp project management tool
  • Serve as the communication liaison between the client or salesperson and fulfillment teams
  • Produce a client campaign report presentation monthly (mostly automated via Agency Analytics)
  • Produce TV station website and mobile app analytics and revenue reports weekly for leadership meeting