Responsibilities

• Wrike Infrastructure & Administration: Act as the internal "Product Owner" for Wrike. You will build, maintain, and evolve our workspace—including custom fields, request forms, blueprints, and automated workflows—to match our growing agency needs
• Resource Allocation & Capacity Planning: Monitor team bandwidth in real-time. You’ll be responsible for identifying bottlenecks before they happen and reassigning tasks to ensure no one is burnt out and no deadline is missed
• Performance Reporting: Executive Level: Develop high-level dashboards and monthly reports focusing on utilization rates, project profitability, and department health; Tactical Level: Create and manage daily/weekly views for creative and account teams to keep individual contributors focused and productive
• Process Optimization: Constantly audit our project lifecycles. If a process is redundant or a Wrike folder is cluttered, you are empowered to fix it

Requirements

• Wrike Power User: You have deep, hands-on experience setting up complex project structures in Wrike. You understand how to leverage Wrike’s advanced features (Resource View, Workload charts, and Wrike Analyze)
• The "Traffic Controller" Mindset: You excel at resource management. You can look at a team’s calendar and immediately see the "puzzle pieces" that need to move to optimize output
• Data Literacy: You can translate raw project data into clear, actionable insights for both a Creative Director and a CEO
• Agency Experience: You understand the fast-paced nature of digital marketing and the nuances of managing diverse talent (SEO, Design, Copy, Paid Media)

Preferred

Benefits

• Hybrid or remote work model, depending on location
• Annual salary range - $105,000-$115,000
• Health coverage+ other health & wellness benefits via BCBS, vision care, dental coverage (Delta Dental), paid paternity & maternity leave, life & disability insurance, 401(k) matching
• Paid time-off and 14 paid holidays
• Great work-life balance & positive team culture
• Team happy hours
• Business casual dress code
• Company laptop, full tech stack, and other resources provided by demandDrive