Digital Marketing Manager

Los Angeles, CA (On-site)

$75K/yr – $90K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the multi-brand email, SMS and loyalty marketing program, aligning automation, paid media support, and partner partnerships to drive ROAS and list growth.

  • Own day-to-day email/SMS production and Klaviyo flows, keeping copy and creative fresh.
  • Coordinate cross-brand media planning and platform capabilities, including Rakuten affiliate strategy and SugarfinaRewards optimization.
  • Lead cross-functional briefs and performance reviews to improve ROAS, list growth, and loyalty outcomes.

Job Description

Responsibilities

  • Execute day-to-day production of marketing email and SMS
  • Set up email and SMS automated flows in Klaviyo and routinely check to keep creative and copy up to date
  • Lead bi-weekly MAR COM meetings to go over email & SMS performance, overall site revenue, and weekly promotion
  • Reach out to potential brands for sweepstakes opportunities to grow the email and SMS lists
  • Manage Asana tickets and creative requests for Digital Designers, including email asset development
  • Oversee advertising and budget strategies for Google Ads, Amazon Ads, Microsoft Ads Meta Ads and Pinterest Ads across Sugarfina, BOXFOX, Caffe Luxxe, and Candy Club
  • Work with reps at the different platforms to be in the loop on new capabilities
  • Oversee strategy for Rakuten Affiliate Network including publisher outreach and optimization
  • Responsible for updating and optimizing creative across all advertising platforms to drive strong ROAS and achieve year-over-year performance growth
  • Manage SugarfinaRewards program
  • Create an email and SMS schedule with Loyalty exclusive offers
  • Plan special rewards for SugarfinaRewards program
  • Updating Narvar
  • Affiliate outreach & coordination

Requirements

  • 2+ years of experience in digital marketing, performance marketing, or growth marketing (email, SMS, paid media, and/or ecommerce)
  • Hands-on experience managing paid media campaigns across platforms such as Google Ads, Meta, Pinterest, Amazon Ads, and/or Microsoft Ads
  • Experience with email and SMS marketing tools (Klaviyo preferred), including campaign execution and automation workflows
  • Strong analytical skills with experience interpreting performance data and optimizing for ROAS
  • Familiarity with affiliate marketing networks (e.g., Rakuten, TikTok) and influencer/creator partnerships a plus
  • Experience supporting ecommerce and retention programs (loyalty programs, subscription, or CRM initiatives)
  • Strong project management skills; experience with tools like Asana or similar workflow systems
  • Ability to manage multiple projects across brands in a fast-paced, deadline-driven environment
  • Strong written communication skills and attention to detail in both copy and creative execution
  • Comfortable collaborating cross-functionally with creative, marketing, and external brand partners

Preferred

  • Experience with Narvar
  • Experience with influencer/creator partnerships
Sugarfina USA LLC logo

Sugarfina USA LLC

3.0 Glassdoor

Sugarfina is an international candy brand, combining high-quality luxury candy with a fun and engaging aesthetic. We have created a new space in the luxury confections market and continue to redefine what it means to be a luxury candy brand. By partnering with the best artisanal candy makers around the world, Sugarfina offers uniquely innovative flavors that can't be found anywhere else. We are known for our famed Champagne Bears® made with Dom Pérignon Vintage Champagne, Rosé All Day Bears® made with Whispering Angel Rosé, and Tequila Grapefruit Sours made with Casamigos Tequila, Sugarfina has a grown-up gummy for every palate. Sugarfina has approximately 21 retail locations in the United States, Canada, and Hong Kong. We also sell directly to consumers through our e-commerce business, in specialty retailers, luxury department stores, and corporate gifting. Sugarfina’s exclusive and innovative line of products is offered in distinctive and iconic packaging. If you’re looking for a collaborative, innovative, and sweet work environment, join us as we continue to lead the luxury candy market.

Founded in 2012
Los Angeles, California, USA
152 employees (12 in marketing)
47% recommend to a friend
44% CEO approval

Traffic Signals

Monthly Visitors
85.1K
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
39.3%
Direct
50.7%
Referral
6.6%
Social
2.2%
Paid
1%

Headcount Trend

Current headcount: ~153

Marketing Team

Marketing Team Size
6 (4% of company)

Funding

Total Funding
$39.1M
Last Raise
$119.2K
Equity Crowdfunding, 3 years ago

Funding History

  • Oct 2023
    Equity Crowdfunding • $119.2K
  • Aug 2017
    Private Equity • $35M
  • Oct 2016
    Series Unknown • $4M