Responsibilities

• Create, maintain, and update email campaigns and tasks in Asana daily.
• Schedule, test, and deploy email campaigns to ensure timely and accurate delivery.
• Perform quality assurance reviews of email campaigns to confirm that data, links, copy, and imagery align with brand standards.
• Partner with the CRM team to ensure that all targeted segments are included in each email campaign.
• Collaborate with marketing partners and project stakeholders and other internal teams as needed.
• Maintain campaign intake, review, routing, approvals, and deployment timelines with cross-functional partners to ensure each email meets business, brand, legal, and operational requirements.
• Review campaign performance data and provide actionable insights and recommendations that deliver business value.
• Provide informed feedback to internal requests while maintaining positive relationships.
• Perform other related duties assigned by management

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Working knowledge of email marketing best practices, including deliverability, audience segmentation, unsubscribe requirements, accessibility, and applicable privacy and anti-spam regulations.
• Strong written and verbal communication skills.
• Ability to review and summarize email performance metrics, including open rate, click-through rate, conversion activity, list health, testing results, and campaign trends.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Excellent attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Experience working in an email service provider or marketing automation platform.
• Prior experience in the travel industry is a plus.