Responsibilities

• Content Creation & Digital Storytelling (40%) Create engaging, authentic, and platform-optimized content including graphics, threads, carousels, and reactive content in partnership with issue and communications leads
• Produce platform-native content that encourages participation, conversation, and sharing
• Translate complex policy and democracy reform topics into accessible, compelling digital storytelling
• Lead creative direction for content produced by external design and editing partners
• Provide raw footage and creative briefs to external partners for polished video production
• Produce quick-turn video content for real-time response and timely opportunities
• Ensure accuracy and message alignment while maintaining speed and relevance
• Maintain a steady cadence of interactive and community-centered posts
• Community Engagement & Real-Time Participation (30%) Conduct daily social listening and trend monitoring to identify real-time engagement opportunities
• Actively engage with followers, partners, and influencers through replies, comments, and quote responses

Requirements

• 3-5+ years of experience in digital communications, social media management, content creation, or advocacy communications
• Demonstrated experience managing organizational social media accounts across platforms such as X, LinkedIn, Facebook, Instagram, and emerging channels
• Strong experience creating platform-native content (video, graphics, threads, carousels, etc.) in fast-paced or rapid-response environments
• Proficiency in digital content creation tools, including video editing software (e.g., Adobe Premiere, CapCut, DaVinci Resolve) and graphic design platforms (e.g., Canva, Adobe Creative Suite)
• Ability to translate complex policy, political, or advocacy topics into accessible, engaging digital storytelling for broad audiences
• Ability to manage and grow social media platforms using platform-specific best practices, audience insights, and content optimization strategies
• Experience leveraging AI-powered tools to support content ideation, drafting, editing, performance analysis, and platform management while maintaining authentic voice and accuracy
• Strong understanding of social media algorithms, trends, and content distribution strategies to maximize organic reach and engagement
• Ability to track, analyze, and apply performance metrics using platform analytics tools to continuously improve content and strategy
• Experience monitoring trends and producing real-time, rapid-response content aligned with fast-moving news cycles
• Ability to provide clear creative direction and manage workflows with external partners (designers, video editors, agencies) to ensure timely, high-quality deliverables
• Strong community management skills, including engaging with audiences through comments, DMs, and influencer outreach in a professional, mission-aligned voice
• Excellent writing and editing skills with the ability to adapt tone, ensure accuracy, and maintain message clarity across formats and platforms
• Strong project management and organizational skills with the ability to manage multiple priorities, timelines, and content streams simultaneously
• Ability to collaborate effectively with coordinators, external partners, and cross-functional teams to align digital content with broader communications strategies
• High emotional intelligence, sound judgment, and adaptability in dynamic and high-pressure environments
• Commitment to democratic values, civic engagement, and mission-driven communications

Benefits

• All full-time employees are eligible for a platinum health plan with 100% of the premium paid by Issue One. In addition, the organization covers 75% of the premium for all spouses and dependents of IO staff.
• Staff receives more than 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.
• Issue One provides reimbursements and stipends for commuting and any work-related travel.
• Issue One offers wellness reimbursements and student loan assistance. They are also eligible to be reimbursed for stepping outside of their comfort zone and doing something they have never done before.
• All staff are encouraged to participate in professional development throughout the year, and the organization hosts several opportunities for fun and fellowship.