Responsibilities

• Develop and execute creative social media content, campaigns, and copy across various platforms (LinkedIn, Twitter, Instagram, TikTok, etc.).
• Work closely with clients to understand their needs, adapt quickly to changing priorities, and pivot strategies to align with shifting business goals.
• Manage content calendars and social media channels for multiple clients, ensuring high-quality execution and on-time delivery.
• Collaborate with account teams to develop and refine content that meets client objectives, often on tight timelines.
• Write copy that resonates with diverse audiences, tailoring tone and messaging for B2B technology clients as well as consumer-facing brands.
• Execute paid and organic social media strategies, optimizing content to boost brand awareness, engagement, and conversions.
• Track performance metrics, analyze data, and adjust strategies to improve results and meet KPIs, working hand-in-hand with digital strategy leadership.
• Stay flexible and open to experimenting with new ideas, platforms, and tools to meet the evolving needs of our clients.
• Write effective copy for new business pitches, including manifestos, rationale, and/or product descriptions.

Requirements

• 3-4 years of client-facing experience in social media content creation, with a strong ability to manage multiple accounts in a fast-paced environment.
• Experience working on B2B technology clients, with required experience managing Healthcare, Professional Services, and Consumer clients, and a deep understanding of how to engage audiences in these sectors.
• Excellent social media copywriting skills, with the ability to quickly adjust tone and style across different brands and platforms.
• Proven ability to work under tight deadlines and shift priorities, handling multiple client requests with flexibility and efficiency.
• Familiarity with social media management tools (Sprout Social, Hootsuite, Buffer, etc.) and current digital trends.
• A proactive approach to learning and experimenting, always seeking new ways to enhance social media effectiveness for clients.

Preferred

• Experience managing social media for senior executives or thought leaders.
• Strong understanding of influencer marketing and activation.
• Passion for quickly learning new platforms, tools, and digital marketing techniques.

Benefits

• Competitive benefits package with medical, dental, and vision coverage, plus FSA options
• 401(k) plan with employer matching
• Generous paid time off, including extended summer and winter breaks
• Monthly technology reimbursement
• Wellness benefit program for mental and physical health
• Donation matching program
• Mentorship and ongoing professional development opportunities
• Employee referral and new business referral bonuses
• Quarterly Highwire events and team gatherings
• Dog-friendly office environment