Responsibilities

• Manage day-to-day social media content creation, scheduling, and publishing across platforms such as Facebook, Instagram, and more.
• Develop and execute content calendars under the direction of the Marketing & Community Engagement Manager.
• Produce engaging posts, stories, reels, and short-form videos that tell compelling stories, capture community impact, and highlight programs and events - including live coverage when needed.
• Capture and edit photography and video for digital use.
• Support email newsletters and marketing materials with creative content and visuals.
• Maintain websites, digital listings, and Google Business Profiles to ensure accurate, up-to-date information.
• Track and analyze digital engagement metrics to identify trends, improve reach, and enhance community interaction
• Collaborate across departments to gather stories and program details that reflect The Salvation Army/Kroc Center's impact.
• Ensure all content aligns with brand standards, messaging, and voice while remaining fresh and innovative.

Requirements

• Education: Associate’s degree in Marketing, Communications, or a related field (Bachelor’s degree preferred).
• Experience: Minimum of two (2) years of experience in digital marketing, social media management, or a related field.
• Nonprofit or community-based experience preferred
• Experience with social media scheduling and analytics tools, preferably Meta Business Suite
• Skills: Proficiency in Canva and Adobe Creative Suite; basic video editing skills required. Portfolio of relevant digital content (social media, design, photography, and/or video) required for consideration prior to interview.
• Strong written communication, storytelling, and creative thinking skills.
• Highly organized with the ability to manage multiple projects, deadlines, and calendars independently while collaborating across teams.
• Passion for advancing The Salvation Army's mission and sharing its story.
• Additional Requirements: Valid driver's license, insured transportation, and ability to pass MVR and background checks.
• Work primarily in office settings; occasional exposure to varying environmental conditions.

Preferred

• Bachelor’s degree preferred.

Benefits

• Paid Holidays - We have 14 of them! Yes, 14 holidays, including a floating holiday that you can use however you like
• Paid Time Off - Generous vacation, sick, and discretionary banks because we believe in maintaining a healthy work-life balance.
• Comprehensive Insurance - Medical, dental, vision, and even hearing coverage to support your health and well-being.
• 100% Employer Paid Pension Plan- Planning for your future is important to us.
• FREE Kroc Center Membership - Enjoy an individual or family membership with only the taxes as your responsibility.