Responsibilities

• Support the development and execution of a digital content strategy that advances organizational goals and audience growth
• Maintain video, audio and other digital media assets across streaming platforms
• Participate in general operations of the marketing department, including proofreading of marketing materials, both print and digital
• Coordinate with marketing leadership and external vendors on website projects, including the current website rebuild, with attention to SEO, user experience, accessibility, and content accuracy
• Serve as day-to-day contact for website vendor regarding routine technical issues, content updates, upgrades and troubleshooting, escalating larger strategic or technical questions as appropriate
• Pull and summarize basic website and digital platform analytics to help inform marketing decisions, audience engagement strategies, and retargeting efforts[AR1.1]
• Ensure a seamless digital experience across all devices and platforms by identifying issues and coordinating followup as needed
• Build concert event pages and make updates to other content and copy on the SPCO website
• Upload approved video and audio content to digital platforms, ensuring content is accurate, timely and aligned with organizational priorities
• Other duties as assigned

Requirements

• Basic understanding of website analytics
• Basic understanding of SEO, user experience, and digital accessibility best practices
• Strong organizational and project coordination skills, including the ability to manage multiple priorities and meet deadlines
• Strong attention to detail and ability to proofread digital and print materials for accuracy, clarity, and consistency
• Strong interpersonal skills; ability to effectively interact with staff, vendors and external partners
• Demonstrated ability to use digital tools, online platforms, and standard office software
• Demonstrated ability to work both collaboratively and independently in a fast-paced, mission-driven environment
• Strong professional communication skills including successful and appropriate use of email and other communication tools

Preferred

• Experience maintaining website content for an organization, business, nonprofit, or creative project
• Experience working with digital media assets, including video and audio files
• Familiarity with digital advertising, retargeting, or audience engagement tools
• Enthusiasm for and appreciation of the classical music art form and digital media