Responsibilities

• E-commerce operations & merchandising (core) Set up and launch new products: item creation, descriptions, imagery/asset coordination, and site readiness checks Maintain product data quality (titles, attributes, pricing, categorization, inventory-related flags where applicable) Execute on-site merchandising updates: homepage/category refreshes, collections, and promotional placements Coordinate with internal partners to ensure launches and updates go live accurately and on time
• Performance & analytics (central to success) Monitor and report on site and product performance (sales, conversion, AOV, traffic, best sellers, underperformers) Build and maintain recurring performance reporting in spreadsheets; keep weekly business updates crisp and usable Use data to identify opportunities: what to feature, what to test, what needs fixing (content gaps, pricing/promo issues, UX blockers) Support testing and optimization efforts tied to measurable outcomes (conversion lift, revenue, efficiency)
• Campaigning & performance marketing support (with our in-house team) Partner with our in-house performance marketing team on campaign setup support, tracking, and performance monitoring Coordinate product feeds and assets for advertising channels Help translate campaign learnings into merchandising actions (feature winners, adjust promos, improve landing experiences)
• Social commerce (supporting responsibility) Maintain product catalogs and pricing/promos on select social commerce platforms (e.g., Instagram, TikTok Shop) Support merchandising execution and product visibility improvements on these channels as needed

Requirements

• 0–3+ years experience in e-commerce, retail merchandising, marketplaces, or a related role
• Strong ownership mindset and attention to detail—this role touches revenue-critical site execution
• Comfort with numbers and performance metrics; you enjoy using data to decide what to do next
• Strong spreadsheet skills (Excel / Google Sheets) and the ability to learn tools quickly
• Clear communicator who can coordinate across teams and keep work moving
• Genuine enthusiasm for cooking, food culture, and premium cookware—you care about what we sell, not just how it sells

Preferred

• Familiarity with an e-commerce platform (e.g., SFCC) or marketplaces
• Exposure to analytics tools and/or paid media reporting
• Experience supporting promotions, site merchandising, or product feed management