Digital Account Manager

Bloomington, MN (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own client strategy and cross‑functional guidance to turn marketing data into clear, business-focused plans for growth.

  • Client Governance: Own the strategic advisory relationship, translating performance data into prioritized, resource-aware actions for website, SEO, content, email, branding, and lead gen.
  • Cross‑Team Alignment: Own the interface with strategy, design, dev, and content to keep programs on plan and ensure work moves across service lines efficiently.

Job Description

Responsibilities

  • Guide Marketing Strategy: Help clients prioritize marketing initiatives that align with their business goals and available resources.
  • Guide Marketing Strategy: Provide strategic recommendations across website optimization, SEO, content marketing, email marketing, branding, social media, and lead generation initiatives.
  • Guide Marketing Strategy: Identify opportunities to improve marketing effectiveness, customer experience, and business growth.
  • Guide Marketing Strategy: Serve as a trusted advisor who helps clients make informed marketing decisions and understand where to focus their efforts.
  • Build Trusted Client Relationships: Serve as the primary point of contact for assigned clients.
  • Build Trusted Client Relationships: Lead regular client meetings focused on performance, priorities, opportunities, and next steps.
  • Build Trusted Client Relationships: Build long-term relationships through responsiveness, accountability, and proactive communication.
  • Build Trusted Client Relationships: Translate marketing concepts and performance data into clear, actionable business insights.
  • Build Trusted Client Relationships: Manage expectations while helping clients navigate changing business priorities and marketing challenges.
  • Drive Internal Alignment: Clearly communicate client goals, priorities, feedback, and expectations to internal teams.

Requirements

  • - BA/BS in marketing, advertising, communications, business, or related field preferred.
  • - 5+ years of experience in account management, client services, and marketing strategy.
  • - Must be able to work full time in person at our Minneapolis-based office (near 494 and France Avenue).
  • - Location Requirement: Must be able to work full time in person at our Minneapolis-based office (near 494 and France Avenue).

Preferred

  • - Experience working within a fast-paced agency environment preferred.
  • - Strong understanding of digital marketing including SEO, paid search, content marketing, website strategy, email marketing, branding, and social media marketing.

Benefits

  • - Competitive salary
  • - Generous bonus program
  • - Health insurance
  • - Dental & Vision insurance
  • - Health Savings Account & Flexible Savings Account Programs
  • - 401k with company contribution
  • - Life insurance
  • - Profit sharing program
  • - Generous PTO plus paid company holidays
  • - Summer Fridays (discretionary)
Viden Marketing logo

Viden Marketing

Small by design. Huge on results: Viden is a Minneapolis-based marketing and media agency offering senior-level expertise, premium media buys at remnant rates, high-impact creative, and always-on reporting.For more than 20 years, we’ve helped businesses hit ambitious growth goals by launching profitable campaigns in weeks, not months, and optimizing every channel—TV, radio, social, and web—for maximum ROI. Big-agency capabilities, small-agency focus, and one simple promise: performance that moves your business forward.

Founded in 2015
Minneapolis, Minnesota, USA
19 employees (12 in marketing)

Traffic Signals

Monthly Visitors
1K
Traffic Source Mix
Search
26%
Direct
54.6%
Referral
9%
Social
8.9%
Paid
1.1%

Headcount Trend

Current headcount: ~19

Marketing Team

Marketing Team Size
8 (42% of company)
Median Career Experience
7 years
Median Tenure
1.2 years