Customer Success Representative

Atlanta, GA (Unknown)

$50K/yr – $55K/yrMid Level1+ years exp

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Coordinate recruitment advertising campaigns across platforms, managing media ops and client updates to ensure timely, accurate campaign delivery.

  • Own end-to-end setup and launch of recruitment ad campaigns across boards and platforms.
  • Must-have: Strong organizational skills with budgets, spreadsheets, and project tools.
  • Standout: Cross-functional coordination with clients and vendors for aligned messaging.

Job Description

Responsibilities

  • Coordinate the setup, launch, and ongoing support of recruitment advertising campaigns across job boards, social media, and search platforms
  • Manage campaign requests and updates using internal and customer project management tools, ensuring work is tracked and completed on time
  • Support weekly campaign pacing updates, including job volume and spend levels
  • Assist with third‑party media execution, including deployment of creative assets, tracking tags, and campaign configurations
  • Submit and manage tickets required to activate, update, or troubleshoot recruitment media
  • Create media authorization documents to support advertising purchases
  • Track campaign inventory, budgets, and spend to ensure accurate documentation and alignment
  • Support client invoicing by preparing invoice documentation
  • Assist with monthly reporting by updating templates, inputting data, and performing quality checks
  • Review creative assets to ensure accuracy, quality, and alignment with brand guidelines

Requirements

  • 1–3 years of experience in customer support, media operations, digital marketing, advertising operations, or a related field
  • Strong organizational and time management skills with exceptional attention to detail
  • Comfort working with budgets, spreadsheets, and tracking documents
  • Experience using project management or workflow tools to manage tasks and deadlines
  • Clear written and verbal communication skills, including the ability to explain details simply
  • Ability to collaborate effectively with internal teams and external partners
  • A proactive mindset and willingness to learn new tools, platforms, and processes

Benefits

  • Comprehensive medical coverage, with dental, vision and life insurance
  • Competitive 401(k) plan with employer matching
  • Unlimited flexible time off (FTO)
  • World-class training that keeps you at the forefront of innovation
Radancy logo

Radancy

3.8 Glassdoor

At Radancy, we’re delivering the future of hiring. As the global leader in talent acquisition software, we help enterprises strengthen their organizations with an AI-powered platform that simplifies hiring, reduces costs and accelerates results. Fueled by rich data and deep industry expertise, the Radancy Talent Acquisition Cloud transforms every step of the candidate journey to ensure our customers hire the most qualified talent in any environment – driving efficiency, enhancing experiences, maximizing ROI and empowering organizations to build the workforce of tomorrow. Headquartered in New York City with a footprint that spans the world, we are a trusted technology company committed to predicting, redefining and creating the future of our industry in partnership with our global customers. Learn more about how we can help you transform your talent acquisition strategy. Visit radancy.com.

Founded in 2006
New York, New York, USA
1K employees (208 in marketing)
69% recommend to a friend
76% CEO approval

Traffic Signals

Monthly Visitors
109.9K
Traffic Source Mix
Search
26.2%
Direct
57.7%
Referral
11%
Social
4.1%
Paid
0.7%

Headcount Trend

Current headcount: ~1K

Marketing Team

Marketing Team Size
127 (12% of company)
Median Career Experience
12 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Private Equity, 4 years ago

Funding History

  • Jul 2022
    Private Equity

Recent News