Customer Engagement Associate

Indianapolis, IN (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Own frontline engagement and campaign support, driving customer interactions during promotions, coordinating day-to-day campaign operations, and learning core sales, marketing, and engagement strategies alongside team leadership.

  • Customer Engagement: Support promotional touchpoints and professional brand representation to customers.
  • Campaign Coordination: Facilitate day-to-day operations and cross-functional campaign tasks.
  • Growth Foundation: Learn sales/marketing engagement strategies and align with leaders on campaign goals.

Job Description

Responsibilities

  • Engaging with customers during promotional campaigns and outreach activities
  • Representing client brands professionally and confidently
  • Supporting campaign coordination and day-to-day operations
  • Assisting with customer communications and general inquiries
  • Learning sales, marketing, and customer engagement strategies
  • Working alongside team leaders to support campaign goals and team objectives
  • Participating in ongoing training workshops and development sessions

Preferred

  • Experience in customer service, hospitality, retail, communications, sports, leadership activities, sales, or marketing can be helpful, but it is not required.

Benefits

  • Weekly base pay plus performance-based incentives
  • Structured onboarding and hands-on training
  • Full-time, on-site opportunity in Indianapolis
  • Supportive team environment and mentorship
  • Professional development and transferable career skills
  • Opportunities for increased responsibility based on performance