Responsibilities

• CRM & Customer Data: Maintain and organize customer and prospect data in Monday CRM, including managing lead categories, segments, and outreach lists.
• CRM & Customer Data: Pull and analyze customer data from StellarAlgo and connected data sources to analyze fan demographics, purchasing behavior, and other characteristics to identify audience segments and opportunities for targeted ticketing outreach.
• CRM & Customer Data: Assist with managing and monitoring StellarAlgo automations and customer segments.
• CRM & Customer Data: Build targeted prospect lists and provide data-driven insights to support ticket sales and marketing efforts.
• Ticketing & Sales Support: Help track lead activity, campaign performance, and conversions.
• Ticketing & Sales Support: Support the Ticketing Department with data-related projects and reporting.
• Ticketing & Sales Support: Identify trends and opportunities within customer data to support ticket sales and marketing efforts.
• Ticketing & Sales Support: Assist with organizing and managing lead lists for the ticket sales team.

Requirements

• Current college student pursuing a degree in Data Analytics, Business Analytics, Marketing, Sports Management, Business, Information Systems, or a related field.
• Strong interest in data, technology, CRM systems, marketing automation, and sports business.
• Comfortable working with spreadsheets and organizing large amounts of information.
• Strong attention to detail and organizational skills.
• Ability to learn new software and technology quickly.
• Experience with Excel, Google Sheets, CRM platforms, or data analytics tools is a plus.