CRM Systems & Lifecycle Manager

USA (Remote)

$79K/yr – $110K/yrSenior Level5+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the lifecycle CRM data layer, driving schema decisions, data quality, and experiment-driven improvements inside Braze for B2B programs.

  • Own data foundation and schema to support lifecycle campaigns.
  • Partner with Engineering and Data as a technical peer on data availability and downstream CRM impact.
  • Maintain data integrity and deliver actionable readouts from experiments for stakeholders.

Job Description

Own the data foundation that powers lifecycle marketing — evaluate what member attributes, events, and entitlements exist in Braze today, identify gaps between what's available and what campaigns require, and spec requirements clearly enough to drive Engineering and Data team prioritization

  • Own the data foundation and schema design in Braze to support lifecycle campaigns.
  • Partner with Engineering and Data as a technical peer with a documented data POV, not just a list of requests.
  • Maintain data integrity by auditing segments and validating attribute and event data before campaigns launch.
  • Build and maintain documentation of CRM data architecture including data flows, reliability, and gaps.
  • Evaluate new Braze features with a systems lens, mapping data needs, exposure, and infrastructure fit.
  • Identify structural stack limitations and build a prioritized case for improvements.
  • Design, execute, and analyze A/B and multivariate experiments with clear stakeholder readouts.
  • Support B2B client launches and migrations with Marketing Ops, ensuring smooth execution for B2B audiences.
  • Independently solve analytical and technical challenges across the CRM ecosystem with minimal external help.
  • Monitor campaign performance across channels with open, click, conversion, and downstream engagement metrics.
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Headspace

2.9 Glassdoor

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. To learn more, please visit headspace.com.At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Founded in 2010
Santa Monica, California, USA
1.5K employees (116 in marketing)
36% recommend to a friend
2% CEO approval

Traffic Signals

Monthly Visitors
1.7M
Monthly Google Ads Budget
$109.6K
Traffic Source Mix
Search
40.3%
Direct
51.6%
Referral
5.2%
Social
2.3%
Paid
0.6%

Headcount Trend

Current headcount: ~1.5K

Marketing Team

Marketing Team Size
75 (5% of company)
Median Career Experience
12 years
Median Tenure
4 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$320.9M
Last Raise
$105M
Debt Financing, 3 years ago

Funding History

  • Jul 2023
    Debt Financing • $105M
  • Feb 2022
    Series C
  • Oct 2021
    Secondary Market

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