CRM Specialist

San Francisco, CA (On-site)

$73K/yr – $115K/yrMid Level3+ years expFull time

Posted 6 days ago

Job Summary

Own and optimize end-to-end email marketing programs including campaigns, triggers, and lifecycle automation; manage CRM workflows, segmentation, and performance analytics across platforms.

  • Lead cross-functional collaboration to personalize and improve customer interactions
  • Drive optimization of deliverability, segmentation, and automation

Job Description

Responsibilities

  • Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
  • Manage and optimize CRM workflows, segmentation, and customer lifecycle automation.
  • Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
  • Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics.
  • Optimize email templates, A/B test subject lines, and improve deliverability.
  • Create and maintain customer segmentation strategies for targeted campaigns.
  • Collaborate with marketing, sales, and product teams to personalize customer interactions.
  • Implement behavioral triggers and automation workflows to improve retention.
  • Ensure compliance with GDPR, CCPA, and email marketing regulations.
  • Stay up to date with CRM trends, personalization strategies, and automation best practices.

Requirements

  • Around 3+ years of experience in CRM management, email marketing, or marketing automation.
  • Hands-on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms.
  • Strong understanding of email marketing best practices, segmentation, and automation workflows.
  • Experience with A/B testing, personalization, and dynamic content strategies.
  • Knowledge of lead scoring, drip campaigns, and customer journey mapping.
  • Familiarity with HTML/CSS for email formatting is a plus.
  • Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools.
  • Strong attention to detail and ability to optimize email deliverability and engagement rates.
  • Experience working in fast-paced, data-driven marketing environments.

Benefits

  • Apple hardware ecosystem for work.
  • Annual Bonus.
  • Medical Insurance (including vision & dental).
  • Disability insurance - short and long-term.
  • 401k up to 4% contribution.
  • Air Conference – an opportunity to meet the team, collaborate, and grow together.
  • Transportation budget
  • Free meals at the hub
  • Gym membership
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Air Apps

We're dedicated to leveraging mobile apps to drive positive change and enhance people's lives. Our mission is to provide innovative tools that empower users to overcome challenges and achieve their goals effortlessly, simplifying their daily routines and making their lives easier.As a leading mobile app developer and publisher, we offer a diverse portfolio of over 30 apps across the Fitness, Productivity, Creative, and Learning categories. With a cumulative total of 3 million monthly downloads and a remarkable 100 million downloads worldwide, our apps resonate with users globally.Born in Lisbon, Portugal, in 2018, and now with offices in both Lisbon and San Francisco, we value flexibility and individuality, fostering a culture where diverse perspectives thrive. Our culturally diverse team ensures inclusivity and creativity in every facet of app development.At the core of our values is a dedication to user well-being and community collaboration. Through our AI-first approach, we're actively shaping the future of mobile technology, prioritizing excellence in user experience.Join us on our journey to make a meaningful impact and inspire individuals worldwide to unleash their full potential with our transformative mobile apps.

Founded in 2018
San Francisco, California, USA
50 employees (15 in marketing)

Salaries

Posted range

$73K/yr – $115K/yr

Taken straight from the job posting.

See all Air Apps salaries

Marketing Team

Marketing Team Size
9 (18% of company)
Median Career Experience
7 years
Median Tenure
1 years
Marketing Roles Posted (Last 30 Days)
12

Traffic Signals

Monthly Visitors
5.7K
Traffic Source Mix
Search
27.8%
Direct
53.6%
Referral
7.9%
Social
9.4%
Paid
1.1%

Headcount Trend

Current headcount: ~51
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CRM Specialist

Air Apps · San Francisco, CA · On-site