CRM Manager – Americas

Walnut Creek, CA (Remote)

$65K/yr – $130K/yrMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own end-to-end CRM campaign execution for digital gaming clients, driving segmentation, personalization, optimization, and vendor management across email, push, and in-app messaging.

  • Coordinate campaigns from targeting to reporting and optimization to meet client objectives.
  • Create and manage personalized modules and campaign automations along with promotions.
  • Analyze performance, deliver actionable recommendations, and stay current on industry best practices.

Job Description

Responsibilities

  • Manage execution of email, push and in app messaging campaigns and partnering with internal and external stakeholders to ensure our clients objectives are met.
  • Manage campaigns end-to-end, including targeting, segmentation, set-up, testing, execution, fulfillment, reporting and optimization.
  • Create and manage personalized modules and campaign automations.
  • Create and manage promotions for clients.
  • Analyze campaign performance to provide actionable recommendations and deliver continuous improvements to CRM marketing programs.
  • Manage relationships with CRM software vendors and ensure the effective use of CRM tools and technologies.
  • Stay current on industry best practices and trends, and leverage this knowledge to inform the strategy.

Requirements

  • A hunger to be a continuous learner and getting things done in the digital gaming space
  • Creative problem-solving acumen, as well as analytical rigor to verify or invalidate assumptions
  • Hands-on experience with major CRM systems, ESP’s and Push providers like Optimove, Braze, Bloomreach, etc.
  • Familiarity with online gaming and sports is a major advantage
Incline Gaming Marketing logo

Incline Gaming Marketing

iGaming is not just another market for us – it’s all we do. Our team bring unrivalled expertise in digital marketing, online casino and sports betting to deliver high-performance UA, CRM and Creative services.

Founded in 2020
Clayton, California, USA
25 employees (12 in marketing)

Traffic Signals

Monthly Visitors
235
Traffic Source Mix
Search
32.9%
Direct
41.7%
Referral
12.8%
Social
9.9%
Paid
1.6%

Headcount Trend

Current headcount: ~25

Marketing Team

Marketing Team Size
4 (16% of company)