CRM / Lifecycle Marketing Manager (iGaming)

USA (Remote)

Salary Not AvailableMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Drive CRM and lifecycle marketing for a Web3 skill-gaming startup, turning signups into depositors and building loyal players.

  • Own onboarding, retention, and reactivation campaigns from strategy to execution.
  • Must-have: 3+ years CRM or lifecycle marketing in online gaming with hands-on tool experience.
  • Standout: Autonomy to build the CRM function from scratch and scale it.

Job Description

Responsibilities

  • Build and own onboarding flows that convert signups to FTD
  • Design retention and reactivation campaigns for lapsed players
  • Develop the promotional calendar and CRM strategy for tournaments, events, and special moments
  • Set up segmentation and personalization to target the right players with the right messages
  • Work with the product team to optimize the player journey
  • Report on CRM performance and continuously iterate

Requirements

  • 3+ years CRM or lifecycle marketing at an online casino, sportsbook, or gambling company (required)
  • Hands-on experience with CRM tools (Customer.io, Brevo, Iterable, or similar)
  • Deep understanding of player lifecycle: onboarding, conversion, retention, reactivation
  • Data-driven mindset—you test, measure, and optimize

Preferred

  • Crypto/Web3 familiarity a plus but not required

Benefits

  • Flexible, remote-first environment with teammates across the globe
  • Autonomy to build the CRM function from scratch and own the department
Kokomo Games logo

Kokomo Games

Web3's next $1B gaming project, coming soon.

8 employees (2 in marketing)

Headcount Trend

Current headcount: ~9

Marketing Team

Marketing Team Size
1 (13% of company)