CRM Intern (Fall 2026)

New York City, NY (On-site)

Salary Not AvailableIntern/New GradInternship

Posted 7 days ago

Job Summary

Own email and SMS operations support, QA, reporting, and administrative tasks across direct mail and competitive monitoring to keep campaigns and assets organized.

Coordinate and validate email/SMS QA, performance tracking, and link hygiene.
Assist with circulation tracking, proof routing, and documentation.
Support reporting, calendars, and cross-functional operational requests.

Job Description

Responsibilities

EMAIL & SMS OPERATIONS SUPPORT
Assist with weekly and monthly reporting for Email and SMS
Update performance trackers and UTM/link hygiene logs
Perform QA checks (links, images, rendering, copy)
Support proof routing and documentation
Maintain CRM calendars and asset trackers
DIRECT MAIL SUPPORT
Assist with circulation tracking and version organization
Maintain project files and proof documentation
COMPETITIVE MONITORING

Requirements

BA / BSC in Marketing required / Masters preferred
Proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, pivots preferred)
Strong attention to detail
Ability to follow structured processes and standard operating procedures Organized, responsive, and able to manage multiple tasks
Interest in CRM operations or digital marketing

Benefits

Competitive Compensation at $19/hour
School Credit Offered
A warm, open, fun, and friendly work environment
Generous L’Occitane employee discounts

L'OCCITANE Group (B Corp)

3.6 Glassdoor

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: Maison L'Occitane en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze. Innovative venture studio OBRATORI is also part of the Group. With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet.The mission statement of the Group is: With empowerment we positively impact people and regenerate nature. The L'OCCITANE Group is a certified B Corporation.

Founded in 1976

CHE

6.7K employees (631 in marketing)

group.loccitane.com

63% recommend to a friend

84% CEO approval