CRM Executive

New York City, NY (Hybrid)

$50K/yr – $70K/yrMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own CRM execution and optimization for multi-channel campaigns aimed at driving engagement, conversion, and retention in a sports media context.

  • Campaign Execution & Optimization: Own end-to-end CRM campaigns and lifecycle improvements across channels.
  • Targeting & Personalisation: Shape segmentation and data-driven personalization to boost relevance and performance.
  • Collaboration & Innovation: Partner with creative/brand teams and testing squads to accelerate automation and campaign experimentation.

Job Description

Responsibilities

  • Support the execution of multi-channel CRM campaigns to drive engagement, conversion, and retention.
  • Assist in audience segmentation and personalisation strategies for improved campaign relevance.
  • Collaborate with creative and marketing teams to ensure brand consistency across all communications.
  • Monitor and report on campaign performance, identifying trends and opportunities for optimisation.
  • Manage day-to-day CRM operations, ensuring accuracy, timeliness, and alignment with business goals.
  • Work with data and insights teams to refine targeting and improve user journey effectiveness.
  • Contribute ideas to enhance CRM innovation, automation, and testing processes.

Requirements

  • Strong understanding of CRM tools, customer data, and campaign execution.
  • Excellent written and verbal communication skills.
  • A data-driven mindset with the ability to interpret and act on performance insights.
  • Organised, detail-oriented, and able to manage multiple projects simultaneously.
  • A creative thinker who’s passionate about sports, digital media, and fan engagement.
  • Team-oriented attitude with a proactive approach to problem-solving.

    Benefits

    • Benefits include access to DAZN, up to 15 days of paid time off and 9 days of annual leave, health benefits (including dental & eye care) and a generous sick time package as well as short and long-term disability covering, parental leave offering, personal insurances, such as basic life term and personal accident and access to a 401(k) retirement plan.
    • You’ll also find a family friendly community, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
    DAZN logo

    DAZN

    We are DAZN. We are innovators, game-changers and pioneers. Together, we bring ambition to life.We are the digital leader in global sports media. We are home to the world’s largest, fastest-growing sports streaming service. We're using world-class technology to revolutionise the industry.As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere.For us, it's all about Limitless Ambition - never settling, always restless, always wanting more for our customers. We're growing fast and have made a big impact so far, and that's just the beginning. There's so much we can do. Working with us is exciting, empowering and truly global. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity. A place where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.If you’d like to include a cover letter with your application, that’s fine. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible. We will do our best to accommodate adjustments for interviews. If you're ambitious, inventive, passionate, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.We look forward to hearing from you!

    Founded in 2015
    London, England, GBR
    3.8K employees (1,007 in marketing)

    Traffic Signals

    Monthly Visitors
    275.7K
    Traffic Source Mix
    Search
    52.2%
    Direct
    30.5%
    Referral
    11.4%
    Social
    4.9%
    Paid
    0.7%

    Headcount Trend

    Current headcount: ~3.8K

    Marketing Team

    Marketing Team Size
    755 (20% of company)
    Median Career Experience
    12 years
    Median Tenure
    3.1 years
    Marketing Roles Posted (Last 30 Days)
    5

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