Creative Director, Marketing at American Arbitration Association | New York City, NY | $147K/yr – $162K/yr

American Arbitration Association

Creative Director, Marketing

New York City, NY (Hybrid)

$147K/yr – $162K/yrSenior Level10+ years expFull time

Posted 1 month ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the visual storytelling engine for AAA across all touchpoints, with a focus on consistent brand expression and high-impact multimedia campaigns.

Oversee creative direction and production across social, site, packaging, marketing materials, and executive visuals.
Lead multiplatform campaigns (video, podcast, multimedia) and ensure storytelling aligns with core services.
Collaborate with marketing, GTM, product, and BD teams to turn offerings into clear, compelling narratives.

Job Description

Responsibilities

Oversee creative direction and production across social, site, packaging, marketing materials, and executive presentations
Maintain brand consistency across all touchpoints
Lead multiplatform creative, including video, podcast, and multimedia campaigns
Collaborate with marketing, GTM, business development, and product teams on creative storytelling of AAA’s core services and full suite of product offerings
Partner with the Director of Content on copy and creative ideation
Guide design standards and oversee vendor relationships to support best-in-class creative
Utilize the latest AI tools and technologies to scale, amplify, optimize, and expand the impact of creative storytelling

Requirements

Bachelor’s degree in Graphic Design, Visual Communications, Marketing, Advertising, Fine Arts, or a related field
10+ years in design or creative leadership, or an equivalent mix of education and experience
Experience leading design and multimedia teams
A strong visual and storytelling portfolio
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), presentation tools (PowerPoint or Google Slides), and AI-powered creative and design tools (i.e., Canva, Adobe, CGPT, Gemini, PlayPlay, Figma)
Strong written and verbal communication skills
Proven ability to partner effectively with marketing, sales, product, and executive teams

Benefits

medical
dental
orthodontia
vision coverage
a student loan repayment program
a 403(b) retirement plan with substantial company match
discounted pet insurance
generous paid-time-off benefits

American Arbitration Association

The American Arbitration Association® (AAA®), with its long history and experience in the field of alternative dispute resolution, provides services to individuals and organizations who wish to resolve conflicts out of court.The AAA role in the dispute resolution process is to administer cases, from filing to closing. The AAA provides administrative services in the U.S., as well as abroad through its International Centre for Dispute Resolution® (ICDR®). The AAA's and ICDR's administrative services include assisting in the appointment of mediators and arbitrators, setting hearings, and providing users with information on dispute resolution options, including settlement through mediation. Ultimately, the AAA aims to move cases through arbitration or mediation in a fair and impartial manner until completion.Additional AAA services include the design and development of alternative dispute resolution (ADR) systems for corporations, unions, government agencies, law firms, and the courts. The Association also provides elections services as well as education, training, and publications for those seeking a broader or deeper understanding of alternative dispute resolution.

Founded in 1926

New York, New York, USA

1.3K employees (27 in marketing)

www.adr.org