Creative Director (Interactive Retail) at Monks | Los Angeles, CA | $150K/yr – $175K/yr

Monks

Creative Director (Interactive Retail)

Los Angeles, CA (On-site)

$150K/yr – $175K/yrSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Drive immersive, on-device demos and UX leadership for a Google hardware/retail program, balancing big ideas with retail realities.

Must-have: 10+ years in creative/digital product design with 3+ years in leadership leadership roles.
Standout: Strong UX/UI fluency and hands-on maker mindset with hardware/software know-how.

Job Description

Responsibilities

Own the Demo: Lead the conceptualization and execution of on-device demos for new product launches (Pixel, Nest, Fitbit). You will turn technical specs into "show, don’t tell" experiences that prove the product’s value instantly.
Retail Pragmatism: Balance "big vision" creative thinking with the realities of the retail environment. Design experiences that are robust enough for thousands of interactions yet simple enough to engage a shopper in seconds.
UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure every swipe, tap, and transition meets the highest standards of craft and usability.
Partner with Product: Collaborate deeply with Google’s hardware and retail marketing teams. You must be comfortable navigating complex stakeholder maps (Marketing, Product, Brand) to align creative vision with product roadmaps.
Push the Possible: Challenge the status quo of "attract loops" and "feature lists." Innovate how we showcase AI and software features in ways that feel magical, not mechanical.
Present with Authority: Lead client presentations with clarity and conviction. You are the expert in the room, guiding clients from the "what" to the "how".
AI Optimist: Embrace AI tools to supercharge your team’s workflow—from rapid UI prototyping to generative content creation. You don’t just design for AI products; you design with AI tools.

Requirements

Experience: 10+ years of creative experience with a focus on digital, interactive, or product design. At least 3+ years in a leadership role managing multidisciplinary teams.
Deep UX/UI Fluency: You have a portfolio that demonstrates deep expertise in user experience and interface design. Product design experience is a significant plus.
Retail/Tech Pedigree: Experience working with major tech clients or launching products in retail environments is highly preferred. You understand the "shopper journey" and how to interrupt it.
Maker Mindset: You are hands-on. You can jump into Figma or Principle when needed, not just to fix, but to demonstrate an idea.
Tech-Savvy: A strong understanding of hardware capabilities, software constraints, and the opportunities within the Android ecosystem.

Preferred

Key Performance Indicators (KPIs): Innovation: Successfully launching new demo formats that increase dwell time and engagement in retail; Craft Quality: delivering work that is recognized internally and externally as "Google Grade"—clear, human, and useful; Client Trust: Becoming the "first call" for client partners when facing a new product launch challenge.

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Monks

3.7 Glassdoor

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI to help the world’s trailblazing companies outmaneuver and outpace their competition.

Founded in 1985

London, England, GB

6.9K employees (2,903 in marketing)

monks.com

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