Responsibilities

• Maintain a calendar of field trip appointments and guest/group/press visits for the LG Inspiration Lab and LG product showrooms.
• Responsible for the overall guest experience for all LG Inspiration Lab and showroom visits so they meet the LG standards of luxury, respect, and excellence.
• Responsible for the overall maintenance and updates of the product showrooms and LG Inspiration Lab (as needed) to ensure that all products on display are current and performing properly.
• Effectively manage timelines/schedules, including outlining goals, scope, deliverables, and required resources and budgets for various LG Inspiration Lab projects.
• Manage run of show, scheduling, and training for brand ambassadors or other temp staff that will be hired for events in spaces and programs she/he oversees.
• Clearly and effectively communicates all pertinent information to brand ambassadors and relevant cross functional partners to enable them to provide the highest-level brand experience as a team.
• Be an integral part of all training activities onsite.
• Generate pipeline for future K-12 field trips for the LG Inspiration Lab through outreach.
• Responsible for ensuring LG hosts target number of students/classes in grades K-12 each year.
• Develop community and employee engagement opportunities as well as communication strategies to promote engagement events.

Requirements

• Bachelor’s degree and five or more years in marketing, hospitality, communications, and/or consumer electronics/home appliance industry.
• Must have experience supervising staff (delegating tasks, setting priorities, coaching/training, etc.) and managing budgets and calendars.
• Requires the ability to plan, organize, and course-correct multiple projects, manage competing priorities, solve complex problems, and meet objectives within established timeframes.
• Ability to translate mission and vision into annual objectives and strategic plans to achieve those objectives required.
• Possess a collaborative spirit and ability to work within a team across a diverse set of perspectives.
• Self-motivated and resourceful with a creative mindset to develop attractive campaign ideas with the ability to execute them.
• Excellent organizational, verbal and written communication skills are key.
• Knowledge of contemporary educational practices and policies, STEAM education, and/or relationships to local teacher network a plus but not mandatory.
• Proficient in Microsoft Office Suite and ability to learn LG administrative platforms.
• This role will require a minimum of 40 hours per week onsite during regular work hours. Must be available on occasion to work evenings and/or weekends for potential special events at the LGENA HQ campus or other sites. Some travel may be required throughout the year for hospitality program planning and events (~ 5-10%)