Coordinator - Ecommerce Strategy & SEO

Maize, KS (Hybrid)

$25/hr – $29/hrIntern/New Grad2+ years expFull time

Posted 3 months ago

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Job Summary

Drive content planning, QA, and cross‑functional execution for J.Crew’s app and site, focusing on SEO, CRO, and cohesive customer journeys.

  • Own and manage the content calendar and day-to-day updates.
  • Must-have: 0–2 years in ecommerce/digital marketing with strong organization and analytics.
  • Standout: exposure to A/B testing, CRO, and cross-functional storytelling across channels.

Job Description

Responsibilities

  • Own and manage the content calendar for J.Crew’s app and website, aligning with promotional plans, seasonal priorities, and marketing campaigns.
  • Develop and deliver app content briefs in partnership with Creative, Planning, and Project Management teams to ensure timely and accurate execution.
  • Execute day-to-day site and app content updates and launches.
  • Conduct post-launch QA for homepage, landing pages, and promotional modules to ensure accuracy, functionality, and brand consistency.
  • Coordinate timelines, deliverables, and cross-functional communications to support seamless execution.
  • Partner with Site Ops, Planning, and Creative to ensure consistent storytelling across platforms.
  • Align messaging across digital marketing channels (Email/SMS, Loyalty, Paid, Credit Card) to support cohesive customer journeys.
  • Ensure accurate tagging of promotional levers in partnership with Analytics.
  • Conduct comprehensive weekly site and app audits across navigation, search, landing pages, PDPs, and checkout experience.
  • Identify content gaps, UX friction points, SEO opportunities, and conversion optimization areas.

Requirements

  • 0–2 years of experience in eCommerce, digital marketing, SEO, analytics, or related fields (internships included).
  • Highly organized with exceptional attention to detail and follow-through.
  • Strong analytical mindset and comfort working with data and digital tools.
  • Interest in SEO, digital experience, experimentation, and emerging AI technologies.
  • Strong written and verbal communication skills, including ability to present findings clearly.
  • Proactive, curious, and eager to grow within a fast-paced digital environment.
  • Bachelor’s degree required.

    Benefits

    • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
    • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
    • Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
    • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
    • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
    J.Crew logo

    J.Crew

    3.9 Glassdoor

    Since 1983, we’ve been designing pieces that feel both familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view...it’s no wonder we’ve been in your closet for four decades and counting.Today, we continue to do the classics our way, inspiring not only how you shop but also how you express your personal style. Our commitment runs deeper than just making great clothes—we're proud of our role in getting you dressed with confidence, character and the unique style sensibility that makes us who we are.

    Founded in 1983
    New York, New York, USA
    15K employees (1,899 in marketing)
    71% recommend to a friend
    85% CEO approval

    Traffic Signals

    Monthly Visitors
    16.6M
    Monthly Google Ads Budget
    $487.8K
    Traffic Source Mix
    Search
    30.9%
    Direct
    59.2%
    Referral
    4.8%
    Social
    3.9%
    Paid
    1%

    Headcount Trend

    Current headcount: ~15.3K

    Marketing Team

    Marketing Team Size
    1,011 (7% of company)
    Median Career Experience
    12 years
    Median Tenure
    8.3 years
    Marketing Roles Posted (Last 30 Days)
    2

    Recent News