Responsibilities

• Own and manage Mercy Housing's communications content calendar for internal and external audiences.
• Lead a proactive, audience-aligned content strategy tied to organizational goals, campaigns, and regional priorities.
• Develop and evolve a message hierarchy and editorial framework that ensures consistency of voice, tone, and narrative across all content channels including web, email, social media, print, and internal communications.
• Provide content and copy for a variety of communications materials, including but not limited to: emails, social media, web, and print materials such as newsletters, brochures, and annual reports and more.
• Lead story mining efforts across regional teams, program areas, and resident communities to surface compelling impact stories that elevate Mercy Housing's national profile and reinforce enterprise strategic priorities.
• In partnership with the Senior Director, support the development and evolution of Mercy Housing’s social media approach across platforms.
• Develop and refine a channel differentiation approach that positions social media as an audience development engine, not simply a distribution channel.
• Support the execution of Mercy Housing’s public relations efforts, including drafting and distributing press materials and contributing to relationships with journalists and media outlets.
• Partner with regional teams to surface and elevate local stories, helping connect community impact to broader organizational priorities.
• Create and provide copy for a variety of donor-facing materials including direct mail appeals, email campaigns, annual reports, impact stories, and stewardship communications.
• Provide content in support of the donor pipeline, supplying compelling copy and narratives for acquisition, nurture, and stewardship communications, in close coordination with the National Philanthropy team.

Requirements

• High school diploma or equivalent.
• Five (5) years of copywriting for marketing materials.
• Three (3) years of content strategy experience.
• Two (2) years of public relations.
• Two (2) years of nonprofit experience.

Preferred

• Bachelor’s Degree in communications, Public Relations, Marketing, Journalist, or related field.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year’s Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan