Content Strategist, (12-Month Fixed-Term Contract) at Google | Boulder, CO | $141K/yr – $204K/yr

Content Strategist, (12-Month Fixed-Term Contract)

Boulder, CO (On-site)

$141K/yr – $204K/yrSenior Level8+ years expContract

Posted 4 months ago

The other 99% submit and hope. You're about to do something different.

Drive product-content strategy and localization for end-to-end customer journeys across Google gTech initiatives.

Own the end-to-end content strategy and localization for product updates and user journeys.
Must-have: 8+ years in content strategy, knowledge management, or related PM work.
Standout: Experience building strategic content plans with metrics and executive reporting.

Design user-centric help content aligned with product goals, technical capabilities, and competitor data to support the end-to-end customer journey.
Leverage cross-product knowledge to identify and bridge content gaps across unique user paths.
Deliver high-quality, localized content across channels. Manage AI-enabled creation tools, providing feedback for optimization while drafting manual content for exception cases.
Act as the primary lead for product updates, advocating for user needs and managing approvals with engineers and executive leadership.
Drive continuous improvement through data-driven experiments and industry best practices. Measure and report content effectiveness and return-on-investment to executive stakeholders.

Bachelor’s degree or equivalent practical experience.
8 years of experience in content strategy, knowledge management, knowledge design, or related project or program management.
Experience leading multiple, time-sensitive projects with competing priorities.

Experience working in global teams and with outsourced content production.
Experience building strategic content plans, analyzing metrics, and reporting on content effectiveness. Ability to distill technically complex and cross-product features and user issues into digestible user content strategy.
Experience design and content quality moderation. Comfortable with emerging content formats (e.g., personalized, interactive, motion-based, AI-driven, etc.).
Familiarity with AI-enabled tools for content management, editing, or publication.
Ability to influence executive stakeholders and to communicate and collaborate well with cross-functional teams.