Content Specialist, Client Communications

Newton, MA (Remote)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive strategic communications for Ascensus by turning business needs into targeted messaging and managing multi-channel content.

  • Own end-to-end communications projects, including content development, planning, and data-driven versioning.
  • Must-have: Minimum 5 years of related experience with portfolio.
  • Standout: AI copywriting tools usage and multi-medium writing experience.

Job Description

Responsibilities

  • Turn strategic initiatives and industry trends into tactical solutions
  • Understand and assess business needs in order to craft clear, concise, and effective messaging
  • Manage all aspects of complex communications, including content development, project planning, and the creation of multiple versions based on data, logic, and branding
  • Represent marketing at key meetings to provide status updates, consultation, general project support, and innovative solutions
  • Establish strong relationships with business stakeholders by delivering on project specifications and deadlines
  • Create meaningful content leveraging AI tools that is clear, actionable, and engaging—converting leads to clients and turning clients into loyal fans
  • Fluid in copywriting for a wide variety of marketing mediums across web, email, print, video scripting, presentations, articles, white papers and more
  • Use Microsoft office suite – Word, PowerPoint and Excel—as well as project management and CMS software tools to assist in the management of workflow, content, planning, and other marketing operations
  • Participate in and adhere to quality control best practices related to proofreading, reviews, and securing approvals
  • Measure effectiveness of communications using such methods as A/B testing

Requirements

  • Minimum of 5 years of related experience. Samples and portfolio are required
  • Four-year college degree, marketing/communications or related field
  • Excellent writing, editing, and presentation skills
  • Ability to write and communicate effectively and professionally across multiple mediums, including digital, social and print, and considering SEO, SEO strategy and optimization tactics
  • Experience with AI copywriting tools
  • Excellent decision-making, communication, critical thinking, project management and follow-through skills
  • Ability to perform duties with accuracy, strong attention to detail, and meet deadlines consistently
  • Self-motivated team player who is comfortable working in a collaborative, fast-paced environment
  • An understanding of a regulated industry; financial services experience a plus
  • Uninterrupted virtual workspace and internet speed requirement of 25 Mbps or better; stronger connection if multiple users on same connection

Preferred

  • Financial services industry experience
  • Experience creating content for digital experiences (web, email, video, social)
Ascensus logo

Ascensus

3.4 Glassdoor

Ascensus is a market-leading enabler of tax-advantaged savings—providing technology, services, and expertise that helps millions save for a better today and tomorrow. We’re also a premier savings program service provider, third-party administrator, and government savings facilitator. Our platforms, industry knowledge, and data-based insights enhance the growth and success of our partners, their clients, and savers. The company’s brands include Ascensus; Newport, an Ascensus company; and FuturePlan by Ascensus. For more information, visit ascensus.com. Read our Corporate Disclosures at https://www.ascensus.com/corporate-disclosures/.

Founded in 1980
Dresher, Pennsylvania, USA
5.7K employees (115 in marketing)
60% recommend to a friend
68% CEO approval

Traffic Signals

Monthly Visitors
992.7K
Traffic Source Mix
Search
23.8%
Direct
65.8%
Referral
9.1%
Social
0.8%
Paid
0.4%

Headcount Trend

Current headcount: ~5.7K

Marketing Team

Marketing Team Size
78 (1% of company)

Funding

Last Raise
Secondary Market, 7 years ago

Funding History

  • Feb 2019
    Secondary Market

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