Responsibilities

• Support Project Management team through timely content delivery requests.
• Receive and maintain status of required web content through JIRA ticketing system.
• Implement web content into the Content Management System (CMS) per Creative Agency and/or Client request.
• Verify accuracy of web content requests in multiple project environment(s).
• Identify issues in environment(s) pertaining to content, layout and presentation once published.
• Communicate status on content delivery to internal MRM team(s).
• Recognize and escalate issues through JIRA ticketing system as necessary to resolve issues.
• Establish and maintain good relationship with internal MRM departments.
• Manage & organize workload to meet deadlines.
• Delegate tasks to Associate Content Manager and offshores team(s).

Requirements

• Strong interpersonal and problem-solving skills.
• Solid communication skills – written, verbal, text, etc.
• Detail oriented with ability to work in dynamic environment, with shifting deadlines and deliverables.
• Ability to multi-task and collaborate within team.