Content Manager Lead

Chicago, IL (On-site)

Salary Not AvailableSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Lead a research-focused content team to plan, produce, and govern high-impact content that aligns with business goals.

  • Own editorial strategy and on-time delivery of high-quality content.
  • Must-have: Eight+ years in research content delivery or related field.
  • Standout: Experience building thought leadership and cross-functional collaboration.

Job Description

Responsibilities

  • Leads a high-performing team responsible for writing research, including managing editorial queues, leading research initiatives, training and developing best practices in research and writing, hiring, coaching, and inspiring the team to achieve goals set
  • Analyzes content performance and makes decisions on the direction of the content strategy
  • Leads or participates in the design of new types of high-impact content
  • Guides the collaborative content planning process including brainstorming, refinement, and finalization of content topics for editorial calendars
  • Collaborates with project teams to ensure content plans meet the needs of the business
  • Oversees marketing strategies to engage customers and ensure that they have a positive view of the company and its products or services
  • Uses information such as metrics and statistics about the target customers’ demographics and preferences to create multimedia content that raises brand awareness
  • Leads the on-time creation and delivery of high-quality and engaging content
  • Builds a thought leadership reputation
  • Forecasts content performance to align content strategy with business goals and collaboratively make longer-view decisions on team expansion and breadth and depth of content coverage

Requirements

  • Eight (8) years of work experience in research content delivery or technology-related content, OR
  • Eight or more years of work experience in research content delivery or technology-related content.
  • Bachelor’s degree in English or a related field plus four years of work experience in research content delivery or technology-related content
  • Master’s degree in English or a related field plus three years of work experience in research content delivery or technology-related content

Preferred

    Benefits

      City of Chicago - Department of Technology & Innovation logo

      City of Chicago - Department of Technology & Innovation

      The Department of Technology and Innovation's mission is to enhance life in Chicago. We do this by harnessing technology to provide residents and City departments with user-friendly, accessible, innovative, and reliable digital services.

      Traffic Signals

      Monthly Visitors
      2.4M
      Traffic Source Mix
      Search
      46.8%
      Direct
      46.4%
      Referral
      5.7%
      Social
      0.7%
      Paid
      0.3%

      Headcount Trend

      Current headcount: ~18