Content and Communications Manager | Full Time Year Round

New Hampshire, USA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

Job Summary

Own the editorial voice and integrated comms flow for a four-season resort, coordinating writing, social content, media relations, and internal messaging to support storytelling, branding, and guest service.

  • Integrated Communications: design and execute a plan spanning content, public relations, and company messaging, plus on-call media coordination and on-site interviews.
  • Social Content & Online Publishing: bring the resort brand to life across channels with consistent tone and timely web updates.
  • Media & Public Relations: manage proactive outreach, track earned media, and partner with leadership on crisis and emergency communications.

Job Description

Responsibilities

  • Leads Resort Writing, Content, And Company Communications
  • Primary writer for resort marketing channels, producing website copy, blog posts, press releases, social media copy, and guest-facing and internal communications
  • Develops and executes a content calendar that supports resort programming, promotions, and storytelling
  • Manages internal company communications, including departmental announcements, and cross-functional messaging in partnership with resort leadership
  • Owns and maintains the resort’s voice and brand writing standards, ensuring consistent tone, style, and messaging across communication channels
  • DEVELOPS AND MANAGES INTEGRATED COMMUNICATIONS PLAN
  • Responsible for creation, management and execution of an integrated communications plan spanning content, company messaging, and public relations
  • Manages proactive PR outreach and media relations, including story development and press release distribution, using PR management software
  • Responds to media requests in a timely and efficient manner
  • Coordinates on-site media visits and serves as resort spokesperson, including on-camera interviews
  • Monitors resort exposure in stories, forums, non-brand blogs, and social media
  • Tracks and measures communications performance, including content engagement, earned media exposure, and PR outcomes, using analytics and PR management software
  • Works with VP of Marketing to update, maintain and execute resort Emergency Communications Plan as needed
  • Attends media events as needed
  • CREATE AND EXECUTE SOCIAL CONTENT PLAN TO MEET RESORT GOALS
  • Understands social media goals for the resort (branding/awareness, building community, guest service, product and service development)
  • Brings resort brand to life with a strong, consistent presence across targeted social media channels
  • Tracks defined social media metrics and reports on performance against goals
  • RESPONSIBLE FOR TIMELY AND CONSISTENT ONLINE CONTENT MANAGEMENT
  • - Works with Website & Database Manager for regular and timely updates of web content including photography, video, and media resources47? (Note: preserved as-is) (Note: preserved as-is)
  • - Writes, deploys, and maintains mountain conditions reporting to ensure timely and accurate dissemination of information across channels
Loon Mountain Resort logo

Loon Mountain Resort

Loon Mountain Resort, New England’s most-accessible mountain destination, is located in New Hampshire’s White Mountains just two hours north of Boston. Consistently rated one of the most accessible mountain resorts in the East, Loon offers skiers and snowboarders 2,190 feet of vertical, three peaks of terrain variety, and a full progression of award-winning terrain parks. Loon also offers plenty of exciting four-season activities, including downhill mountain biking, scenic gondola rides, glacial caves, ziplines, climbing wall, and more.Loon Mountain Resort is operated by Boyne Resorts, the largest family-owned four-season resort company in North America, and is located in the White Mountain National Forest, operating in partnership with the USDA-Forest Service.

Founded in 1966
Lincoln, New Hampshire, USA
238 employees (4 in marketing)

Marketing Team

Marketing Team Size
4 (2% of company)

Traffic Signals

Monthly Visitors
126.5K
Monthly Google Ads Budget
$2.9K
Traffic Source Mix
Search
54.8%
Direct
35.4%
Referral
8.6%
Social
0.7%
Paid
0.5%

Headcount Trend

Current headcount: ~235

Recent News

Loon Mountain Resort logo

Content and Communications Manager | Full Time Year Round

Loon Mountain Resort · New Hampshire, USA · On-site