Complex Marketing Coordinator

New York, USA (Unknown)

$34/hr – $36/hrEntry LevelFull time

Posted 4 months ago

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Job Summary

Drive guest sales and club previews for a Marriott-branded property while upholding brand standards and guest loyalty.

  • Must-have: High school diploma or GED
  • Standout: Clear focus on upsell opportunities and guest benefits
  • Standout: Experience in delivering consistent guest service and compliant messaging

Job Description

Responsibilities

  • Promote awareness of brand image internally and externally.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
  • Encourage guests or callers to purchase or schedule preview package sales/tours.
  • Explain details and requirements related to attending a sales presentation to potential owners.
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
  • Answer guest questions about property facilities/services.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Requirements

  • Education: High school diploma or GED equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Benefits

  • We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures.
  • Benefits eligibility and options may vary depending on employment status, position and location.
Marriott International logo

Marriott International

4.0 Glassdoor

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Founded in 1987
Bethesda, MD, US
204K employees (2,658 in marketing)
77% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
54.9M
Monthly Google Ads Budget
$2.5M
Traffic Source Mix
Search
39.2%
Direct
45.2%
Referral
12.8%
Social
0.7%
Paid
1.9%

Headcount Trend

Current headcount: ~212.2K

Marketing Team

Marketing Team Size
2,015 (1% of company)
Median Career Experience
18 years
Median Tenure
10.6 years
Marketing Roles Posted (Last 30 Days)
16

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