Responsibilities

• provide excellent customer service
• respond to escalated inquiries
• attend on and off-site events which may occur at night and on the weekends
• assist with designing graphics for a variety of platforms
• help manage and monitor the Division's social media channels
• create and edit brochures and forms
• provide internal support for the Division
• Gathers, organizes, and formats information related to an agency's goals, objectives and services
• Promotes an agency's image consistent with the overall direction of the agency
• Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies

Requirements

• Six months experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events.
• Six months experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.
• Six months experience in public speaking which includes gathering, preparing and presenting information to the public or media groups.
• Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs.
• Knowledge of developing policies, procedures or programs for dissemination of information to the public or media groups.

Preferred

• Six months experience in Adobe Photoshop, Illustrator, and InDesign.
• Six months experience in using photography/video equipment and software.

Benefits

• To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/