Community Relations Manager-Home Healthcare

Great Falls, MT (Unknown)

Salary Not AvailableMid Level1+ years expFull time

Posted 2 months ago

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Job Summary

Drive growth for Granite Peak Home Health by owning field-based relationship-building, referral development with physicians and care providers, and community outreach to raise awareness and patient access.

  • Own cross-channel field marketing, events, and community outreach to generate eligible client referrals.
  • Collaborate with clinical leadership to tailor campaigns for patients, families, and providers while managing a state-wide travel-heavy schedule.

Job Description

Responsibilities

  • Develop and implement comprehensive marketing strategies to drive growth and increase awareness of Granite Peak Home Health’s services.
  • Collaborate with executive and clinical teams to understand target markets and create campaigns that resonate with prospective patients, families, and healthcare providers.
  • Create compelling marketing materials, including brochures, digital content, email campaigns, social media posts, and advertisements.
  • Manage Granite Peak Home Health’s digital presence, including the website, social media platforms, and online reviews, ensuring they reflect the brand’s values and engage the target audience.
  • Build relationships with physicians, hospitals, nursing homes, and other healthcare professionals to generate referrals and enhance patient acquisition.
  • Set up meetings with doctors, clinics, social services representatives, and discharge planners to promote our services.
  • Nurture accounts with regular drop-ins, either weekly or bi-weekly, to maintain and strengthen relationships.
  • Travel throughout the state to build brand awareness, maintain relationships, and attend provider meetings.
  • Drive business growth by spending a majority of the workday in the field developing relationships at community and educational events that result in eligible client referrals and applicants for Granite Peak Home Health and back-office staff.
  • Organize and participate in community outreach events, health fairs, and other initiatives to promote Granite Peak Home Health’s services.

Requirements

  • Bachelor’s degree in Marketing, Communications, Healthcare Administration, or a related field.
  • 1+ years of experience in healthcare marketing, preferably in home healthcare or related sectors.
  • Strong understanding of digital marketing strategies, SEO, content creation, and social media management.
  • Excellent written and verbal communication skills, with the ability to create engaging and persuasive content.
  • Proven ability to build and maintain relationships with healthcare professionals, patients, and families.
  • Ability to analyze marketing data and campaign results to make informed decisions.
  • Highly organized with the ability to manage multiple projects and meet deadlines.
  • A passion for healthcare and helping others in the community.
  • Proficiency in marketing software, CRM tools, and analytics platforms (e.g., Google Analytics, HubSpot, etc.).
  • Willingness to travel throughout the state of Montana (approximately 75% travel time).

Preferred

  • Home care and home health background.
  • Experience working in a home healthcare environment.
  • Familiarity with healthcare regulations, HIPAA compliance, and patient privacy requirements.
  • KKnowledge of the local healthcare market and community outreach strategies.
  • Knowledge of appropriate software including Microsoft Word, Excel, Outlook, PowerPoint, and Adobe Acrobat.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off and holiday pay.
  • Retirement plan.
  • Travel allowance.
  • Flexible schedule.
  • Life insurance.
Granite Peak Home Health logo

Granite Peak Home Health

At Granite Peak, we have a diverse team of nurses who can meet a wide range of needs. Our services include medication management, IV antibiotics, pain management, wound care, colostomy care, in-home physical therapy following surgery, assistance with devices and adaptive equipment, as well as home health aides who provide bathing, cleaning, and personal care.

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