Community Relations Director

Columbus, GA (Unknown)

Salary Not AvailableDirector/ExecutiveFull time

Posted 1 month ago

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Job Summary

Own the community relations and occupancy engine for a thriving senior living community, building trust with families, referrals, and partners.

  • Develop and manage a strong referral network across physicians, hospitals, rehab centers, home health agencies, and senior-service groups.
  • Oversee inquiries from first contact to move-in and orchestrate a standout move-in experience.
  • Represent Thrive at local events and professional organizations to raise awareness and drive occupancy.

Job Description

Responsibilities

  • Build and maintain strong referral relationships with physicians, hospitals, rehabilitation centers, home health agencies, senior service providers, and community organizations
  • Manage inquiries from prospective residents and families from first contact through move-in
  • Conduct engaging community tours and personalized discovery visits
  • Develop and execute outreach and marketing strategies that increase awareness and occupancy
  • Represent Thrive at networking events, community functions, and professional organizations
  • Maintain accurate lead management through CRM systems
  • Follow up consistently with prospects and referral partners
  • Collaborate with community leadership to deliver an exceptional move-in experience
  • Help position Thrive at Green Island as the premier assisted living and memory care community in the Columbus area

Requirements

  • Proven success in sales, business development, marketing, hospitality, healthcare, or senior living
  • Strong networking and relationship-building skills
  • Exceptional communication and presentation abilities
  • Self-motivated, goal-oriented, and highly organized
  • Ability to connect authentically with seniors, families, and professional referral sources
  • Experience with CRM systems preferred
  • Bachelor's degree preferred but not required
  • Senior living experience is a plus, but we are willing to train the right person with a proven sales mindset and heart for serving others

Preferred

  • Experience with CRM systems preferred
  • Bachelor's degree preferred but not required
  • Senior living experience is a plus, but we are willing to train the right person with a proven sales mindset and heart for serving others
  • Proven success in sales, business development, marketing, hospitality, healthcare, or senior living

Benefits

  • Competitive base salary plus performance-based incentive opportunities
  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) with company match
  • Life insurance and disability benefits
  • Professional development and growth opportunities
  • Supportive leadership team and positive workplace culture
  • The opportunity to make a lasting impact every day
Thrive Senior Living logo

Thrive Senior Living

3.6 Glassdoor

A New Way Of Thinking About Older Adults.Welcome to Thrive and a fresh perspective on senior living. Over a decade ago we took a hard look at traditional senior living. We quickly knew we would not want to visit most of these places, let alone live there; so, we created communities where older adults would not only love to live, but Thrive.What do most people think of when they see gray hair? They see frailty and disability with low speeds, and high needs. What do we see at Thrive? We see wisdom. We see laughter. We see ability. We see growth. We see potential. We see opportunity. These divergent views from tradition have caused a decade of incredible growth. We have built a company and a team of people who align on these beliefs.Today we have almost 1,000 team members (employees) in our communities who come to work each day in the pursuit of meaningful relationships with our older adults*. Many of our key leaders bring valuable experience to our industry from other fields. Simply put, our leaders believe that if we love our team well, they will, in turn, love our residents well.At Thrive, we’ve dedicated our lives to ensure there is purpose in every breath of each resident we’re honored to serve. We understand that older adults and their loved ones depend on us not only to live, but to live well. It’s a challenge we welcome – every day.

Founded in 2009
Atlanta, Georgia, USA
136 employees (5 in marketing)
66% recommend to a friend
76% CEO approval

Traffic Signals

Monthly Visitors
5.7K
Monthly Google Ads Budget
$75.2K
Traffic Source Mix
Search
28.6%
Direct
46.7%
Referral
5.8%
Social
17.3%
Paid
1.5%

Headcount Trend

Current headcount: ~136

Marketing Team

Marketing Team Size
3 (2% of company)