Community Relations Coordinator

Cambridge City, IN (Remote)

Salary Not AvailableMid Level3+ years exp

Posted 1 day ago

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Job Summary

Own and advance Pinnacle\'s market access and referral strategy by cultivating partnerships, expanding the knowledge base of services, and coordinating cross-functional solutions to improve patient access.

  • Build and manage a referral network across targeted markets.
  • Drive awareness of Pinnacle programs with partners and the public.

Job Description

Responsibilities

  • Assess and develop strategies to help patients access services in existing and de novo markets.
  • Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.
  • Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.
  • Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and
  • actively pursue new strategic relationships.
  • Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations,hospitals, treatment centers, and professionals).
  • Develop and maintain strategic relationships.
  • Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.
  • Function as a liaison between referral sources, Access Center, and facilities on key business improvements and best practices.
  • Coordinate resolution of critical service issues with appropriate internal departments.

Requirements

  • Three (3) years of experience in similar position and/or in behavioral healthcare.
  • Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.
  • Localized travel up to 50% may be required.
  • 2 year(s): SUD / BH business and referral development experience
  • High School/GED or better
  • Drivers License

Preferred

  • Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.

Benefits

  • 18 days PTO (Paid Time Off) + 8 paid holidays
  • 401k with company match
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships through Capella University
Pinnacle Treatment Centers logo

Pinnacle Treatment Centers

3.2 Glassdoor

Pinnacle Treatment Centers is a leading provider of substance use disorder treatment services. Founded in 2006, Pinnacle has expanded into nine states (California, Georgia, Indiana, Kentucky, New Jersey, North Carolina, Ohio, Pennsylvania, and Virginia) and includes Aegis, HealthQwest, Stepping Stone, Recovery Works and more in our Pinnacle Family of Companies. Medicaid accepted. Pinnacle was created to help individuals, families, and communities combat substance abuse and find lasting recovery. Our commitment to our patients is built on the quality, customization, and easily accessible nature of our care.Our approach to addiction treatment is holistic. We don't just treat the symptoms, but each aspect of a person; mental, physical, emotional, and spiritual. We off full-service treatment, including detox, inpatient treatment, outpatient programs, medication-supported recovery, transitional housing, and ongoing support. We harness the power of the latest research and complement it with compassionate care to address every facet of addiction. Our commitment to excellence and patient well-being means each person receives the support they need for a sustainable recovery.We're not just a treatment company; we're a community that creates a sense of hope in every step taken, and support in every heart we touch. Everyone knows someone who’s struggled with addiction, we’re no exception; we take addiction personally. That’s why Pinnacle provides the highest quality addiction treatment from a team who genuinely cares.

Founded in 2006
Mount Laurel, New Jersey, USA
1.2K employees
0% recommend to a friend
1% CEO approval

Traffic Signals

Monthly Visitors
45K
Traffic Source Mix
Search
76.1%
Direct
14.3%
Referral
6.4%
Paid
3.2%

Headcount Trend

Current headcount: ~1.2K

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Grant

Funding History

  • Dec 2025
    Grant

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