Community Outreach Representative - Entry Level

Virginia Beach, VA (Unknown)

$42K/yr – $55K/yrIntern/New GradFull time

Posted 5 weeks ago

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Job Summary

Own community outreach and donor-engagement initiatives for nonprofit programs, turning events and campaigns into raised awareness and supporter activity.

  • Community Outreach: Represent organizations at events, campaigns, and promotional activities to attract and educate audiences.
  • Campaign & Donor Engagement: Support fundraising awareness and campaign coordination with supporters and donors.
  • Relationship Building & Training: Build relationships with community members, clients, and teammates while staying aligned with program goals.

Job Description

Responsibilities

  • Represent nonprofit organizations at community events, outreach campaigns, and promotional activities
  • Engage with community members to educate them about nonprofit programs and initiatives
  • Provide professional, friendly, and informative customer interactions
  • Answer questions and address concerns from supporters and community members
  • Support donor engagement and fundraising awareness campaigns
  • Maintain accurate campaign and supporter information
  • Participate in team meetings, training sessions, and campaign strategy workshops
  • Assist with event preparation, coordination, and execution
  • Build strong relationships with community members, clients, and team members
  • Stay informed about nonprofit campaigns, goals, and community initiatives

Requirements

  • Strong communication and interpersonal skills
  • A positive attitude and professional approach
  • Ability to interact comfortably with people from diverse backgrounds
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Interest in nonprofit organizations, community engagement, marketing, or customer service
  • No previous nonprofit or marketing experience is required. We provide comprehensive training for motivated individuals who are interested in developing professional skills in communication, outreach, and campaign support

Preferred

  • Outgoing and personable
  • Passionately about helping others
  • Motivated to learn new skills
  • Interested in building a career in outreach, marketing, or nonprofit engagement
  • Comfortable working in a fast-paced, team environment

Benefits

  • Competitive hourly pay with performance-based bonuses
  • Full-time and part-time scheduling options
  • Paid training and professional development
  • Career advancement opportunities into leadership and management roles
  • Opportunities to attend training events and campaign meetings
  • A collaborative, team-oriented work environment
GEM logo

GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999
Belfast, Northern Ireland, GBR
1.5K employees (99 in marketing)
70% recommend to a friend
47% CEO approval

Headcount Trend

Current headcount: ~1.5K

Marketing Team

Marketing Team Size
45 (3% of company)
Median Career Experience
13 years
Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
19